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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Not a great experience. The raviolis tasted frozen and they were so thick. Service was poor. Will not return.
Everything was mediocre at best. Food was boring, even the “famous” mushroom ravioli. Restaurant decor and lighting was dated. Our salads were good, and the busboy was excellent. Other than that, we paid a lot of money to be disappointed.
Even though we had a reservation, we were told rudely by the hostess upon arrival that we needed to know what we wanted to order because the kitchen closed in ten minutes. Both of our pastas were severely undercooked, I understand pasta being cooked to Al dente, but this was WAY undercooked. We have eaten here three times before and it was good but not this time. Will definitely not be going back.
Business response:
Your concerns are noted. We're sorry to hear about your recent experience at La Strada.
Even though we had a reservation, we were told rudely by the hostess upon arrival that we needed to know what we wanted to order because the kitchen closed in ten minutes. Both of our pastas were severely undercooked, I understand pasta being cooked to el dente, but this was WAY undercooked. We have eaten here three times before and it was good but not this time. Will definitely not be going back.
Business response:
Your concerns are noted. We're sorry to hear about your recent experience at La Strada.
My wife and go here about twice a year. We always thought the food to be outstanding. They must have changed chefs since the chicken was tough and the sauce a bit tart. The pasta with meat sauce was not nearly the same as it used to be. We left the restaurant on Friday night at about 7:30 pm and it was over 50% empty. What a shame!!! Unfortunately, we will not return.
Business response:
It's unfortunate to hear about your recent experience at La Strada. We value your feedback and would like to address your concerns. We're sorry to hear that the quality of the food did not meet your expectations, especially given your past positive experiences with us. We take pride in our cuisine, and it's disappointing to learn that we fell short on this occasion. We appreciate you bringing this to our attention, as it helps us improve our service.
Food was not worth the price and tasted bland. Weird ambience and felt run down. Our server was great.
Business response:
We appreciate you taking the time to provide your feedback, Peyton. Your comments have been shared with the appropriate team.
I tried twice and The risotto was always under cooked. The black cod is really good but I wish the seafood portion was bigger.
Business response:
We appreciate you taking the time to provide your feedback, Congn. Your comments have been shared with the appropriate team.
The following was taken directly from La Strada's website: "Experience the taste and romance of Italy at La Strada. The beautiful Italian architecture and warm ambiance feel like home. The service and award-winning food are perfect for any size group or occasion". I grew up in Reno. Watched the Carano's build the El Dorado and experienced a first class restaurant in La Strada during the 70s and 80s. Not anymore. Since being acquired by Caesars, La Strada has just turned into another second rate casino restaurant and over pri... read more
Business response:
We take your feedback seriously and sincerely apologize for not meeting your expectations during your recent visit to La Strada. We appreciate you sharing your detailed experience with us, as it helps us identify areas where we need to improve. Your comments regarding the food quality, dress code enforcement, and table service have been noted and will be addressed with our team. Thank you for taking the time to share your experience with us.
Ordered the Veal chop. Waiter tried to pass it off as a veal chop when brought to table. It was veal Parmesan. He said it was veal chop with no bone! He tried to convince us it was a chop. Waiter made it right on bill at end of meal and charged us for veal saltimbacca?! We were seated outside the main dining room close to entrance and it was very smoky from cigarettes. Never going back to La Strada.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,440 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.