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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We had a table seated next to the kitchen. Very noisy from all the cooking and conversations between the cooks and waiters. In my reservation I said it was a birthday celebration. Nothing was asked or brought up during our meal. Not sure if the wait staff was short handed on a Saturday night. Our waiter spent very little time with us. Only seen him 1. When he was taking our order. 2. Asking about dessert order and then 3. Handing the bill. No other time was spent with us or did not even check on us. The assitant ... read more
Business response:
We value your opinion and apologize for the seating and service concerns. We're glad you enjoyed the food.
Bill for 2 people, before tip was $185. 1 glass of wine, 1 cocktail, 1 charcuterie board, 1 caprese salad, 1 Mushroom Ravioli, 1 steak, 1 tiramisu. Drinks were good, appetizer was good, salad was good, Ravioli was lacking flavor, and not as good as in the past. Steak was disappointing, cooked properly, but ruined by pre-slicing the steak before it had time to rest (shouldn't be pre-sliced), leaving it drier than it should have been, rapidly cooled, and tough. Steak was served with fries (why?), and deep fried oyster mushro... read more
Business response:
We appreciate your input, Michael. We're sorry the ravioli and steak didn't meet expectations. Please visit https://www.caesarscom/help-and-support to share your experience directly.
I don’t understand the high ratings. We had the recommended calamari and shrimp fried appetizer, the bolognese pasta, and lasagna. The calamari and shrimp were not crispy at all and a big disappointment. The bolognese was just ok. The pasta was stuck together and the meat sauce was bland. The lasagna was just ok, too. We will not return.
Business response:
We are disappointed to hear about your experience with the calamari, shrimp, bolognese, and lasagna. We understand your frustration regarding the calamari and shrimp not being crispy as expected, and we apologize that the bolognese pasta did not meet your standards with the pasta sticking together and the meat sauce lacking flavor. We also regret that the lasagna fell short of your expectations. Your feedback about these dishes is valuable to us, and we take your concerns seriously.
Food was not fine dining quality. Bland food with no freshness or quality
Business response:
Your concerns are noted and we appreciate you taking the time to share your feedback about your dining experience with us. We understand your disappointment regarding the food quality, and we take all customer feedback seriously as it helps us identify areas where we can improve. Thank you for your feedback.
Wife's food was so salty she couldn't eat it, plus she ordered veal saltimbuca and got a salty marsala, when we tried to reorder the waitress brought the same thing again, very disappointed for the amount of money for we payed
Business response:
We sincerely apologize for any inconvenience with the incorrect order and overly salty food during your recent visit. We understand how disappointing it must have been when your wife received a salty marsala instead of the veal saltimbocca she ordered, and we regret that the replacement dish brought by the waitress was the same incorrect item. We also apologize that the saltiness made the food inedible for your wife. We recognize that this experience fell short of your expectations, especially given the amount you paid for y... read more
The ambience, food and service at the table were exquisite. I would give it a five star except that the hostess at the front was extremely rude. We had a reservation at eight and we waited till 820 by the bar for the table. I went to ask the hostess politely if our table was ready. She said I’m busy with this other lady. You have to settle your tab at the bar. Come and wait over there and I’ll call you. Rude!
Business response:
We apologize for any inconvenience with our hostess service. We're delighted you enjoyed our exquisite ambience, food and service.
Don Carano would be turning in his grave to see what has happened to La Starda! Famous mushroom ravioli were sitting in a little bit of watery flavorless sauce, filling sub standard! Asked for pasta with the salmon was told could only substitute curly pasta for an extra cost, spaghetti isn't an option unless I bought a full spaghetti entree! Fresh? Spinach cooked with chili flakes! Garlic bread warm cheese breadsticks stale! It is so sad what has happened to the Eldorado in whole it is filthy and needs a lot of maintenance!
Business response:
Sorry for any inconvenience caused during your visit to La Starda. We sincerely apologize that your dining experience did not meet your expectations. We understand your disappointment regarding the mushroom ravioli and the watery sauce, as well as the issues with the pasta substitution policy and additional costs. Your concerns about the spinach preparation and the quality of our garlic bread and cheese breadsticks are also noted. We take all feedback seriously and will take your comments into consideration as we work to add... read more
Restaurant claims are over inflated. Food and service were marginal.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
For about 2030 minutes of our beautiful dinner, there was an adjacent room to the main dining room room that was blasting out a private party on a speaker and microphone. It sounded like we were in the middle of a wedding party and people were talking and sharing. We asked the nature deal what was going on and they said the owners were having a private party. The entire dining room room had to listen to this. It was very distressing, so loud and so disappointing.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,855 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.