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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We usually really like dining here, this time not so much. Our server Christopher was charming. The food was very good. The ambience was terrible. The couple behind us listened to television shows at full volume, the table in front of us listened to the football game on 2 phones at full volume. They were never asked by staff to turn the volume down. Finally other guests had to go to their tables to ask. It was not a relaxing dining experience. I finally just had my food boxed to go and I’ll rethink coming back.
Business response:
Thank you for sharing your concerns about your recent dining experience. We sincerely apologize for the ambience issues you encountered during your visit, which clearly detracted from your enjoyment. We appreciate your feedback about the noise levels from other guests, and we regret that our staff did not address this situation promptly. We strive to provide a relaxing atmosphere for all our diners, and we're disappointed that we fell short on this occasion.
3rd time there Seems like it was more commercial than I previously recall
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
The quality of food, and even a wine flight was disappointing. The main dining area was loud (we were positioned near a speaker, so that didn't help), as well as being scuffed-up and unattractive (the restaurant uses what appears to be a buffet space). The service was slow, and they appeared to be understaffed. The salad was good, but otherwise, I would definitely suggest finding an alternative.
Business response:
We're sorry to hear about your experience at La Strada. Please accept our apologies for the disappointing quality of food and service. Your feedback is valuable to us.
Was disappointed they did not have clams available that night
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
We made a reservation a month ago for La Strada, expecting to be seated inside the cozy confines we've experienced in the past. But, no, we were placed in 'the annex,' which was part of another "casual" restaurant years ago. No ambiance, loud, impersonal. We did receive very good service from our waitress, Lea. Caveat emptor!
Business response:
We're disappointed to hear about your experience at La Strada, particularly regarding the seating arrangement in 'the annex.' We understand how important ambiance is to our guests' dining experience. We appreciate your kind words about Lea's service, and we're glad she provided excellent attention. However, we recognize that this doesn't make up for the overall disappointment you felt.
Had Thanksgiving turkey dinner. Salad was fair, but small. Dinner was cold and had to send it back. Warm apple strudel dessert was cold, but the ice cream was melted. Overall very disappointing.
Business response:
We're truly sorry to hear about your disappointing experience during your Thanksgiving turkey dinner with us. We strive to provide hot, delicious meals and excellent service, so we're disheartened to learn that we fell short of your expectations. We appreciate your feedback about the cold dinner and dessert, as well as the salad portion size. Your satisfaction is important to us, and we hope to have the chance to serve you better in the future.
Food is not good. The food is not authentic Italian. Ordered beef ravioli, the beef was not fresh. The Ravioli seemed it was previously cook and reheated. Service need improvement. Had to ask the waiter three times for an additional cranberry juice. I would not recommend this restaurant for the quality of food served.
Business response:
We appreciate you taking the time to provide your feedback, Jose. Your comments have been shared with the appropriate team.
The low marks for our experience are because I have been dining at La Strada for decades and this was my least favorite experience. In the past, La Strada was a true dining experience, with an atmosphere of elegance. Over the years that has declined quite a bit. The staff were attentive, but lacked finesse. The Caesar Salad use to be made at the table with a sense of flair, but that no longer is the case, and the salad was watery or came from a bag, not good. On the past, customers would match the dining experience by dressi... read more
Business response:
It's regrettable to hear about your recent experience at La Strada. We appreciate your long-standing patronage and value your feedback. We understand your disappointment with the changes you've noticed over the years, particularly regarding the atmosphere and the Caesar Salad preparation. Your comments about the staff's attentiveness and the quality of the entrees are noted. We will carefully consider all the points you've raised and address these issues internally.
We were seated by ourselves in the very far back room. We felt so isolated. The room was chilly.
Business response:
We take all feedback seriously. We apologize for the isolated seating experience in the chilly back room. Thank you for sharing your concerns.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,961 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.