Lady Luck Casino Black Hawk

Business response:

Your feedback is definitely appreciated, Richard. We're are sorry to hear you had some troubles with our new hotel kiosk check-in/check-out system. We look forward to your next visit at Lady Luck Casino Black Hawk. 

Business response:

Please allow us to thank you dearly for taking the time to provide us with your comments. You are correct, we are understaffed and are working hard to find great team members to take care of each of our guests. We are happy that you liked the location, Black Hawk is a beautiful destination. We hope to see you again soon. 

Business response:

Hello Terry, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! 

Business response:

Thanks for the love, Timothy. We appreciate you! 

Business response:

Please allow us to thank you dearly for taking the time to provide us with your comments and this 4 stars review! It means the world to us to know that we did meet your expectations; it fills us with pride and encourages us to continue providing our valued guests with excellent service. 

Business response:

Please allow us to thank you dearly for taking the time to provide us with your comments and this 5 stars review! It means the world to us to know that we did meet your expectations; it fills us with pride and encourages us to continue providing our valued guests with excellent service. 

Business response:

Thank you so much for the 4-star review. We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and we appreciate you taking the time to share your experience. Hope to see you again soon! 

Business response:

Thank you for taking the time to share your experience with us. We hope to welcome you back soon for another great time at Lady Luck Casino Black Hawk! 

Business response:

Thanks for the love, Michael. We appreciate you!