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Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.89,747 reviews

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Lance

3 years ago

Awesome

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.

Paxton

3 years ago

Hotel was nice, clean, quiet and the staff was extremely friendly and helpful! Will come back for sure!

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck Paxton!

John

3 years ago

Business response:

Thank you John for the good review, we are so happy for the hood review and we can’t wait to see you on your next visit. Have a good day :)

Alex

3 years ago

It's ok

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck Alex!

David

3 years ago

Good accommodations, watch out for the mystery fee Everything was fine on the accommodation side, Although a little disappointed they didn’t have the buffet going and the dinner was overpriced for what you got. Also their is a $75 mystery fee on top of the booking I made on hotels.com which was a bummer. Also, hotels.com had said the hotel was 11 miles away from where I needed to be daily. In actuality it was closer to 30 miles of treacherous mountain driving - also a bummer.

Business response:

Thank you so much for taking the time to review us, and of course for the good score. As for the $75 that is the room incidental deposit, after check out the charge is released minus any charges, such as long distance or pay per view, that are charged to the room. We look forward to your next trip, good luck David!

mike

3 years ago

weekender Friday overnite. great place to stay. will stay again.

Business response:

Thank you for taking the time to review us Mike, and of course for the good score. We look forward to your next trip, good luck!

IAN

3 years ago

Business response:

Sherry

3 years ago

Hotel was nice and clean. The casino could have been a little more kind to my pocket book, but all in all, no complaints.

Business response:

Thank you Sherry for taking the time to let us know about your experience with us, it means a lot to us that you enjoy your visit and we are VERY HAPPY that you gave us a great score!! Have a great day and better luck next time :)

Tyler

3 years ago

Truly Mediocre Experience Check-in was a bit confusing. The signs are somewhat difficult to follow and there was no one working so we had to use a check-I kiosk. In our first room we found a used napkin and half empty bottle of wine which was a bit unsettling, but we looked past it. Our room was right next to the elevators and one of them was extremely squeaky so I woke up at least once every hour all night when the elevator doors opened. We asked to switch rooms the next morning and they were very accommodating, but the pil... read more

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.