Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,222 reviews

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Felina

4 years ago

Luck be a Lady No do not disturb sign for door. No soap. Tissue was out. Toilet paper was out. Curtains need help. It really was clean. The room was very nice. Great value. Hope the new owners are nice. Changing names I guess.

Business response:

Thank you for your kind words and rating, Felina. We are working with our Facilities and Hotel teams to ensure each room is fully stocked with everything you need before and after each stay. We appreciate you for sharing your feedback with us and we hope to welcome you back again soon!

Crow

4 years ago

Good The food service was not good couldn't get nothing to eat late night waited 1hr for a hamburger during none rush employees playing around The casino

Business response:

We appreciate you taking the time to share your feedback with us, Crow. We apologize for the slow service you received during your stay. We hope to welcome you back again on your next trip to Black Hawk.

Jose

4 years ago

Very Good Muy bien todo...

Business response:

Muchos gracias, Jose!

Kathy

4 years ago

Exceptional That nobody man’s the Front Desk

Business response:

We are thrilled to receive your 5-star review, Kathy! We are working with our Hotel team to help better staff the Front Desk to better assist and service our Lady Luck guests. We look forward to seeing you again soon!

Ofelia

4 years ago

Exceptional

Business response:

We’re thrilled you enjoyed your time with us, Ofelia! We appreciate your 5-star review!

Tyler

4 years ago

Enjoyed. No electric vehicle plug ins. Clean, comfortable rooms. Check in was easy (kiosk), requests (extra towels, pillows...) Were made by text but fulfilled quickly. House keeping was great! The veiws we're good, short drive to red rocks, Idaho Springs.

Business response:

Thank you for reviewing us, Tyler! We are very pleased to learn you enjoyed your overall visit with us at Lady Luck Casino Black Hawk and look forward to seeing you again soon!

Mary

4 years ago

We enjoyed our stay at the Lady Luck. Best part is we got engaged here! :) Lack of restaurants. We stayed Sunday - Tuesday, and the taco place was closed. Able to find some food at a nearby casino, so turned out fine. Room was comfortable and clean. Had trouble with our reservations through Booking.com, but staff assisted and got us our room at the same price.

Business response:

We are so happy to hear you had such a wonderful time, Mary! Congratulations on your exciting engagement! We hope to welcome you back for another exciting time! Bring your friends!