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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Room was nice and clean and loved the price
Business response:
Your gracious comments are very much appreciated! We are thrilled that you enjoyed your time at Lady Luck Casino Black Hawk. We are committed to making your future visits as good as this one.
We mainly stayed here for the location to other parts of Colorado and not to enjoy the casinos. The room was nice and comfortable. We didn’t get more towels after requesting twice during our 4-day stay. I ended up randomly bumping into the cleaning staff and asked them for extra towels, etc. No microwave, but the connecting restaurant was good for a quick bite. No exercise facilities (for obvious reasons), but the surrounding area is nice for walking.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you Delfina for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Thank you Chris for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Like the Casino....
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
High class room. Hair in tub from previous tenant. Not pleasing. Everything else was very nice.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
The bathroom wasnt really clean hair in the tub. The mirror looked like someone had splattered pop on it was never wiped down. The shower ceiling was peeling yellow stains. They keep charging my card a resort fee. Everydya since i checked out and i only stayed one night super frustrating.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,849 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.