Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,227 reviews

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Tara

5 years ago

Very Good The lady at the hotel didn't tell us anything about the hotel , where the room was, if they allowed dogs, when checkout was or anything? We had to keep coming down to ask . She wasn't very nice as well Casino was open all night

Business response:

Our apologies for your poor experience at check-in, Tara. We do hope you will give us another opportunity to welcome you back to Lady Luck Casino.

Shablo

5 years ago

Good The carpet wasn't well vacuumed. This made me wonder what else had been rushed through. Comfortable bed. Clean bathroom.

Business response:

Thank you for taking the time to provide feedback on your recent visit, Shablo. We apologize that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.

Khristina

5 years ago

Very Good

Business response:

Thank you for your review, Khristina. We are thrilled you enjoyed all that Isle Black Hawk has to offer and hope to welcome you for another great visit very soon.

Kim

5 years ago

Wonderful

Chucky

5 years ago

Very Good

Business response:

Thank you for the great review, Chucky. We hope you'll come back for another wonderful time soon!

Jean

5 years ago

Very Good

Business response:

Thank you for the great review, Jean. We hope you'll come back for another wonderful time soon!

Anonymous

5 years ago

Exceptional The only thing was that the toilet seat in the bathroom was only being held on by one bolt! It was a bit of a surprise the first time it was used. Wasn't a big issue with us because the rest of the room and bathroom were so nice!! The hotel staff was very friendly and helpful. The room was exceptionally clean and comfortable.

Business response:

Thank you for taking the time to share your kind words. We truly appreciate you sharing your experience at Lady Luck Casino Black Hawk.

Randy

5 years ago

Wonderful

John

5 years ago

Very Good