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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Wonderful
Good
Wonderful
Very Good
Awesome! N/a Check-in was quick and easy, they even let us check in early. The lady at the front desk was friendly.
Business response:
Pamela, Thank you for taking the time to let us know about the friendly front desk staff. We pride ourselves on providing great customer service throughout. We hope to see you back again soon.
Got crabs from shower Made me confused and sad Made me so happy
Business response:
Jason, we are truly sorry to hear about your experience. We appreciate the feedback, and will address these concerns with our hotel staff. We handle these situations with the utmost care. Lady Luck Casino Black Hawk
Very Good Hotel staff check in was a little rude not only to guests but to employees as well. Cafe we ate at was super slow and it wasn't as clean as I would have thought considering covid 19. The room was clean bathroom clean and it was comfortable.
Business response:
Thank you for providing your feedback and letting us know about the issues you encountered on your recent visit, Paula. We set a high standard for ourselves and are truly sorry to hear our staff was not welcoming. We continue to work with our team to provide quick service and a clean environment. Again, we apologize that standard was not met in your interaction with us. We do have cleaning protocols and will continue to review them with our team. Thank you, Lady Luck Casino Black Hawk
Exceptional
Worth the money for a fun weekend No pool. No spa. No view looked over a parking lot Casino and Buffett walking distancr
Business response:
We really appreciate you taking the time out to share your experience with us. We're happy to hear you had a fun weekend. Hope you visit us again soon! Thank you, Lady Luck Casino Black Hawk
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,228 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.