Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,850 reviews

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Glenna

4 years ago

Business response:

Thank you Glenna for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Billie

4 years ago

Just alright Customer service was very good. The room could have been cleaner and was either very hot or very cold. Just alright for us.

Business response:

Thank you Billie for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

Had to change rooms because of a strong sewer gas smell. The staff made the process simple, with no hassle. The new room was clean and odor free.

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

Everything was good just want one more night free..was a good stay room was clean

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

The distance from the room to the casino little long

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck

Anonymous

4 years ago

Not worth the money but they did have room service which is great. Casino sucks, not enough tables open and most 21 tables 25$ so I did not gamble

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

Nice rooms, but a hassle to check in as the main desk was closed and I had to go to The Isle to check in. They wouldn't let me check in early. I went to play craps, but they only had a $15 table, and the dealers were rude.

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

Anonymous

4 years ago

The location was neat, loved the train history decor, and restaurant was tasty.

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.