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Lakeview Lodge Care Home - Country Court

4.7

Assisted Living Facilities
Milton Keynes

About this business

Wellness Assisted Living Facilities

Location details

Elba Gate, Newton Leys, Bletchley, Milton Keynes, MK3 5QU, United Kingdom

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4.7101 reviews

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G O

2 weeks ago

The staff are excellent, they treat both my mum and dad with humour, care and dignity. They are helpful when I have a request + make careful suggestions. The activities team is a lot of youth and get residents involved, while participating themselves. The management team ensure my parents are safe and cared for, and they allow dad his walks to the lake daily.

Business response:

Thank you for taking the time to leave your lovely review for Lakeview Lodge Care Home. Your kind words and positive comments will be shared with the staff team and we are so pleased to hear your mum and dad feel cared for with dignity and humour, and that our activities and care teams make a difference. It's wonderful your dad can enjoy his daily walks too, your feedback means so much to us all. Warmest regards

P M

3 weeks ago

We have just celebrated our mum's birthday in Lakeview and can't thank the staff enough for making her day special. We decided to use the family room and ordered lunch for all the family. It was so lovely to sit around the table as a family. A delicious roast dinner and dessert was followed by a huge cake. We could wander around the garden, take some photos and enjoy just relaxing together. Thank you so much Lakeview.

Business response:

Thank you so much for taking the time to leave your lovely review for Lakeview Lodge Care Home. We are delighted to hear that your mum's birthday was such a special day for you all. It's wonderful that you could make the most of the family room, enjoy a delicious lunch together, and spend time in the garden making memories. Your kind words will be shared with the staff team - they will be pleased to know they helped make the celebration one to remember. Warmest regards,

Harriot F

5 months ago

As my family wanted me to be nearer them (as I am a 2 hour journey away) I was on a trial period at this care home. At this present moment in time I did not feel that I needed a care home as not dementia - which many of the residents are here. Therefore, although a very comfortable and very caring situation, I did not think I was ready for this care yet, but will most certainly keep this lovely situation in mind should the need arise.

Business response:

Thank you for your review of Lakeview Lodge Care Home. We're glad to hear you found our care home comfortable and caring. We completely understand your decision and truly appreciate you considering us for the future. Should your circumstances change in the future, we would be delighted to welcome you back.

R F

5 months ago

My wife, who is 84 moved into your care in Nov. The care by staff has been amazing, I am so grateful that she is in your hands because it would not be possible at home. We are both adjusting to a new way of life, which is not easy when you have grey hair and few teeth. Perhaps the coffee machine could be upgraded as it regularly breaking down.

Business response:

Thank you for your kind review of Lakeview Lodge Care Home. We're so glad to hear your wife is receiving the care she needs, and we understand how big an adjustment this is for both of you.

Elizabeth H

6 months ago

This is quite honestly, the nicest care home I've ever visited! It is spotlessly clean and smells fresh, the staff are friendly, efficient and genuinely care for the residents. It was lovely to see my eldest friend looking so well fed and contented and living in such bright, modern surroundings.

Business response:

Thank you for your kind review of Lakeview Lodge Care Home. We're delighted to hear that your visit to our home was a positive experience and that your friend is thriving in our care. Your kind words are greatly appreciated by our entire team.

Paul T

6 months ago

My father in law loves it here. The staff are very professional and are always engaging with the residents. It's very clean and bright and it's a nice place to visit. It has given us peace of mind to know that he is being is getting great care.

Business response:

Thank you for your kind review of Lakeview Lodge Care Home. Were delighted to hear that our staff are professional and engaging with everyone they meet. Its also wonderful to know that you enjoy our facilities and that weve been able to provide you and your family with peace of mind.

Kirsty G

7 months ago

The staff at Lakeview Lodge Care Home in Newton Leys have been so so supportive to me, my mother and my father during one of the hardest times we have faced as a family. The care and support provided to my mum has been outstanding. It provides such a comfort to know that Mum is cared for and is safe when we are not able to be with her. We are kept updated with important information and the advice and guidance we have been given has been exceptional.

Business response:

Thank you so much for your kind words. We're truly touched to hear that our support has made a difference during such a difficult time for your family.

W H

11 months ago

There is a real sense of care and caring here at Lakeview Lodge, the residents are well looked after. the food is consistently good and the staff are great communication and are always there when needed. While it is not cheap, you can see that it is money well spent. The furnishings, the garden etc are all really well maintained. I would recommend.

Business response:

Thank you for your lovely review of Lakeview Lodge Care Home. We appreciate you taking the time to leave your feedback.

Vivien W

a year ago

Wonderful care home, I feel very confident my mother is cared for to the highest standard. The staff are friendly and my mother responds very well to them, she seems calm and peaceful which is really reassuring.

Business response:

Thank you so much for taking the time to leave your review for Lakeview Lodge Care Home. It is a pleasure to care for your mother and your kind words will be shared with the staff team.