This profile has been claimed by the business owner or representative.
Elba Gate, Newton Leys, Bletchley, Milton Keynes, MK3 5QU, United Kingdom
Get directionsStaff genuinely care for the residents and I am happy with the care my mother receives. The personal care is second to none and Mum is always spotless and well turned out. The home and surroundings are well tended and all staff take time to acknowledge your visit.
The staff at Lakeview Lodge are very good and extremely helpful. My dad gets on with the staff very well. I feel they are very supportive of my dad. I feel I'm kept up to date as to anything going on in the home.
In recent months, my mother, who has dementia, has become increasingly difficult and uncooperative. Staff have shown patience and understanding and continue to provide an excellent standard of care. Staff are aware of her needs and will do what they can to involve her and assist her in making choices/decisions. The environment is welcoming and homely.
Lakeview Lodge is a good care home overall, in my opinion. The cost of care is very fair, considering what needs to be done for my Mother. A number of personal items have disappeared during her course of stay though. Communication from the care staff regarding health issues that do occur is extremely good.
Overall I feel confident in the fact that my friend is being looked after very well. I am always offered great support from the management if I need to voice any concerns because I am not an immediate relative, therefore I have no one to share my feelings with. There are often times when staff are very busy, but I am never turned away and I am always taken seriously.
Lakeview Lodge is always very welcoming whenever I arrive at reception, the receptionist is always friendly and it's nice to be remembered. My mum has advanced dementia, it has been very hard seeing the Mum I knew disappearing and dementia taking over, this has been emotionally overwhelming at times when I visit, I've had a lot of comfort from staff members noticing my distress, and offering me support, which I have been very grateful for. The only thing I would like to see or know whats happening is that activities were hap... read more
I can't believe how happy my dad has been since moving to Lakeview Lodge. Their standard of care and patience with Dad is way above and beyond what was expected. Dad is way more relaxed, and his bedsores have repaired, which we thought would never happen. Their attention to his needs are spot-on.
Seems like a nice place and nice staff.
Business response:
Thank you for taking the time to leave a review for Lakeview Lodge Care Home. We are pleased to hear that your experience at our care home was positive and that you enjoyed our facilities.
My mother has been a resident for over two years. We have been delighted with the care she has received. Overall environment is excellent, staff and management at all levels have been excellent too, from reception, housekeeping and catering, care teams and management.
Business response:
Thank you for taking the time to leave a review for Lakeview Lodge Care Home. We are pleased to know that our staff team continually provide high-quality care for your mother and that all the different staff members who make our care home what it is from receptionist to catering have been excellent.
Lakeview Lodge Care Home - Country Court has a 4.7 star rating with 114 reviews.
Lakeview Lodge Care Home - Country Court is open now. It is open 24/7.