Lakeview Lodge Care Home - Country Court

Jane H 

on Carehome.co.uk

a year ago

Caring friendly staff always willing to chat and listen to any concerns. Bed bedroom and bathroom are clean and tidy any problems are solved quickly. The lounge has a great view of the lakes and this is very calming for the residents. 

Jacky B 

on Carehome.co.uk

a year ago

My experience is generally excellent. Any issues are dealt with quickly. There are always activities to keep the residents stimulated and engaged. My only negative is the lack of air conditioning, Lakeview is stifling this time of year. 

Wendy H 

on Carehome.co.uk

a year ago

Staff genuinely care for the residents and I am happy with the care my mother receives. The personal care is second to none and Mum is always spotless and well turned out. The home and surroundings are well tended and all staff take time to acknowledge your visit. 

Geoffrey C 

on Carehome.co.uk

a year ago

The staff at Lakeview Lodge are very good and extremely helpful. My dad gets on with the staff very well. I feel they are very supportive of my dad. I feel I'm kept up to date as to anything going on in the home. 

Robert A 

on Carehome.co.uk

a year ago

In recent months, my mother, who has dementia, has become increasingly difficult and uncooperative. Staff have shown patience and understanding and continue to provide an excellent standard of care. Staff are aware of her needs and will do what they can to involve her and assist her in making choices/decisions. The environment is welcoming and homely. 

I T 

on Carehome.co.uk

a year ago

Lakeview Lodge is a good care home overall, in my opinion. The cost of care is very fair, considering what needs to be done for my Mother. A number of personal items have disappeared during her course of stay though. Communication from the care staff regarding health issues that do occur is extremely good. 

Sylvana B 

on Carehome.co.uk

a year ago

Overall I feel confident in the fact that my friend is being looked after very well. I am always offered great support from the management if I need to voice any concerns because I am not an immediate relative, therefore I have no one to share my feelings with. There are often times when staff are very busy, but I am never turned away and I am always taken seriously. 

E G 

on Carehome.co.uk

a year ago

Lakeview Lodge is always very welcoming whenever I arrive at reception, the receptionist is always friendly and it's nice to be remembered. My mum has advanced dementia, it has been very hard seeing the Mum I knew disappearing and dementia taking over, this has been emotionally overwhelming at times when I visit, I've had a lot of comfort from staff members noticing my distress, and offering me support, which I have been very grateful for. The only thing I would like to see or know whats happening is that activities were hap... read more

Wendy C 

on Carehome.co.uk

a year ago

I can't believe how happy my dad has been since moving to Lakeview Lodge. Their standard of care and patience with Dad is way above and beyond what was expected. Dad is way more relaxed, and his bedsores have repaired, which we thought would never happen. Their attention to his needs are spot-on.