Lamps Plus

Seahawk A. 

on Yelp

10 years ago

I have been looking online at Lamps plus. I decided to go to the store and see if they had something I liked rather then order something. I was browsing around the store when a friendly man, or I thought asked if he could help. He was Asian and his accent was a little hard to understand. I asked him a couple of questions and he said he was with a customer and would be back. By the time he came back I had picked out a couple of lamps. I showed him what I had picked and he said he would check and see if they were available. He... read more

Mike M. 

on Yelp

10 years ago

Just walked out after no one approaching me after 5 min. Need a ceiling fan and lamp and had questions. Older guy with grey polo walked behind the counter and made eye contact as I was walking out buy nothing.... 

P. T. 

on Yelp

11 years ago

Been going here for several years to get lamps. If you need an average table lamp go somewhere else. They're poorly made and cheaper somewhere else., also buy lighting that is a best seller. Anything else they may discontinue and replacing it won't happen. The older sales staff are great, especially John V. Younger staff seem to have a high turnover rate and may not be there to help you the next time. All things considered I have been happy with my big purchases ( a modern chandelier and bathroom lighting). The lower end stu... read more

Todd R. 

on Yelp

12 years ago

I went into lamps plus to look for some help on custom rail lighting systems. After looking around a bit, a salesman stops by and asks if he can help. I tell him what I am interested in, and he sits me down to start discussing my options... good start. (What I'm explaining to him is between a $1,000 and $2,000 sale) But then 2 other customers come by to ask him questions, and he quickly excuses himself to help them out. No biggie i figure, I'll just wait around for him to address what must be a quick issue. 15 minutes ... read more

Daric L. 

on Yelp

12 years ago

Painfully slow service here. After waiting forever for someone to help me, I chose the fixture I wanted and they said I have to wait a moment to check their stock. Instead of checking their stock room they went to help other customers. When they finally did check, they didn't have what I wanted. Going to order on Amazon instead. 

M Q. 

on Yelp

12 years ago

I had purchased before with Lamps Plus (ceiling fan/track lighting/bar stools) and had good experience. There are two track lights that came with the house we moved into, years ago. The bulbs burnt out, so I went to Lamps Plus for replacement. My mistake was tossing out the broken bulbs (some had fallen from the 14 foot ceilings). Took photos of track and fixtures to the store. I was VERY surprised at the poor attitude I received from Newman. Yes it was busy but still, no excuse to be rude to me! Shame on you, Lamps Plus. I ... read more

Francheska L. 

on Yelp

14 years ago

if i could i wouldnt even leave half a star!!! you would think working at a place called lamps plus where your surrounded by a million lightbulbs someone would know what theyre doing. i called with a question concerning my light fixture because it was taking me 20 minutes just to take one bulb out and i had 15 more to change so i knew there had to be an easier way. The first time i called the female employee informed me that i was doing it correctly there just that difficult to pull out.she said "well, you got one out right ... read more

Alyssa S. 

on Yelp

14 years ago

I put 2 chandeliers on hold on 2/17/11 with an employee named Newman. Newman told me that the deposit I placed ensured me that they would be In Stock In Store and were available for whenever I decided to pick them up. My husband and I took the day off from work to make the Long Drive down to Torrance and decided to double check they were there, Only to be told that they were on order and were not physically present in the store even though their employee NEWMAN guaranteed me they would be. I then decided to go to their w... read more

Stacy D. 

on Yelp

15 years ago

Picked out a lamp for company event. Asked for 2. Engraver called to tell me the lamps are not the same. WHAT? This store sucks with a capital S.