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8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Lauren is wonderful to work with.
Business response:
It's a pleasure to hear that you had a positive experience working with me, Salvador. Thank you for your kind words. If you need any more assistance or have further questions in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
I was absolutely dreading this process. But from the very beginning, Lauren was so supportive and encouraging and made everything so easy. The fact that we were able to communicate through text was the first reason we went with Mutual Of Omaha, and the app was amazing. Everything just went so smoothly – we cannot say enough about how great this was. We have told everyone we know that they need to use you guys in the future.
Business response:
I'm really glad to hear that you found the process so supportive and straightforward, Amy. It's important to me that communication is convenient and effective, so I'm pleased that the use of text and the app made things easier for you. Thank you for sharing your positive experience with others. If there's anything else I can assist you with, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Lauren was extremely helpful and answered all questions that I had! She made the process so easy!
Business response:
I'm happy to hear that you found the process easy and received the answers you needed, Brittany. Being helpful and clear is always my aim. If you ever have more questions or need further assistance, I'm here to help.
Verified by Mutual of Omaha Mortgage
Lauren took the riens right away and explained how and what needed to be done to achieve our goals. She was very responsive when I reached out to her with question.
Business response:
It’s great to hear that I was able to guide you through the process effectively, Patricia. I'm glad the explanations and responsiveness helped in reaching your goals. If you have any more questions or need further assistance, I'm just a message away.
Verified by Mutual of Omaha Mortgage
I've refinanced many times and lauren and her team made the experience wonderful and smooth. Never had and easier refinance then with lauren and her team , very helpful and quick with every aspect.
Business response:
Thank you for sharing your experience, Todd. I'm pleased to hear that the refinance process went smoothly for you. It's always my goal to make each step as seamless as possible. If there’s anything else you need or any questions arise in the future, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Everyone was very responsive and kept me informed through all steps of the process.
Business response:
It's wonderful to know that you felt well-informed and supported throughout the process, Jennifer. Ensuring clear communication at every step is a priority for me, so I’m glad it made a positive difference for you. If there's anything more I can assist with, please feel free to get in touch.
Verified by Mutual of Omaha Mortgage
Responsiveness to questions. Attention to finding and offering solutions
Business response:
Thank you for sharing your thoughts, Patricia. I'm pleased to know that my responsiveness and focus on finding solutions made a positive impact on your experience. If any other questions come up or if there's anything else you'd like to discuss, I'm here to help.
Verified by Mutual of Omaha Mortgage
Better comunication with my loan officer. I dont think I spoke with het once on the phone.
Business response:
I value your feedback, Scott. It’s disappointing to hear there may have been a gap in communication with your loan officer. I always strive to stay accessible and responsive, so if there are any other concerns or if you need further assistance, please don’t hesitate to contact me directly.
Verified by Mutual of Omaha Mortgage
Easy and great communication
Business response:
I appreciate your feedback, Robert. I'm glad to hear that the communication was easy and met your expectations. Should you have any more questions or need assistance in the future, feel free to reach out to me.
Lauren Pfaff of Mutual of Omaha Mortgage has a 4.8 star rating with 167 reviews.
Lauren Pfaff of Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.