This profile has been claimed by the business owner or representative.
Lauren Pfaff of Mutual of Omaha Mortgage
- Mortgage Lenders
- Tampa, FL
About this business
Location details
8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
easy to use on line app for uploading documents. Lauren was easy to talk to and quick to respond
Business response:
I'm thrilled to hear that you found the online application user-friendly and that my communication met your expectations. It was a pleasure assisting you throughout the process. Thank you for your feedback, Sarah!
Verified by Mutual of Omaha Mortgage
Lauren was great every step of the Refi. She was informative and knowledgeable. Appreciate her expertise.
Business response:
I'm thrilled to hear that you found the refinancing process informative and that my expertise was helpful. It was a pleasure assisting you, Ahmad. Thank you for your kind words and trust in Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Lauren was always there when we had questions and to just encourage us.
Business response:
I'm thrilled to hear that I could be there to address your questions and provide encouragement. It was a pleasure assisting you throughout the process with Mutual of Omaha Mortgage. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
Lauren made the process so easy for us. We appreciate all of her hard work. Communication from day one until the end was phenomenal.
Business response:
Ashley, thank you so much for your kind words! It was an absolute pleasure working with you. I'm thrilled to hear that you found the process easy and that my communication met your expectations. Helping you was a truly rewarding experience. If you ever need anything in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
The professionalism and timeliness of the process.
Business response:
Thank you so much for your kind words, Patricia. I'm thrilled to hear that you appreciated the professionalism and timeliness of the process. It was a pleasure working with you, and I'm glad I could help make everything as smooth as possible for you. If you ever need anything in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Lauren was very pleasant from start to finish very knowledgeable and worked with me every step of the way. So a big thanks to Lauren for making everything easy for me
Business response:
Thank you so much for your kind words, John! It was a pleasure working with you and I'm thrilled to hear that you found the process easy and pleasant. I'm always here to help and am grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Lauren was able to answer all my 'what if' scenarios, be patient with our decision process and really help us understand what was best for us. Once we decided a path forward, the process moved very quickly.
Business response:
Kristi, I'm so glad to hear you had a positive experience. It was a pleasure working with you and helping to navigate through all the scenarios. I'm thrilled we could find the best path forward together and that the process went smoothly. Thank you for trusting me with such an important decision. Wishing you all the best with your new home!
Verified by Mutual of Omaha Mortgage
Very helpful and always answered any question.
Business response:
Blake, I truly appreciate you taking the time to share your experience. Knowing I was able to help you through the process and answer all your questions makes my job worthwhile. It was a pleasure working with you!
Verified by Mutual of Omaha Mortgage
Responsive at every step, and that is appreciated. However,just received notice that my mortgage was sold before 1st payment. Great service could include service after mortgage was finalized?
Business response:
I appreciate the four-star rating and your feedback, Kelly. It's great to hear that you found my service responsive - that's always my goal. In reference to your mortgage being sold, it's a common practice in the industry and doesn't reflect the quality of service you received. The loan servicing company is well equipped to manage the ongoing administration of your mortgage. However, I understand your concern and apologize if it caused any inconvenience. Remember, despite the sale of your mortgage, I'm still here as a reso... read more
Frequently asked questions about Lauren Pfaff of Mutual of Omaha Mortgage
How is Lauren Pfaff of Mutual of Omaha Mortgage rated?
Lauren Pfaff of Mutual of Omaha Mortgage has a 4.8 star rating with 161 reviews.
When is Lauren Pfaff of Mutual of Omaha Mortgage open?
Lauren Pfaff of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.