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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
As soon as I arrived to the outside line I wasn't even greeted! Example: hi welcome to LBSFCU, how can I help you? Claudia the girl who helped me looked disturbed by just me being there to pay my loan. I will change my review once this approached to customers changes. At least act like u care just a little, I will help.
Business response:
Thank you Ana for taking the time to let us know your concerns. We value each Member and we apologize if you did not feel welcomed in any way. Thank you for being a loyal Member.
Have Been a member of this credit union since 1981, Service has surly fallen way below par. I live out of the area and with the service I have been receiving it is time to move on. They have my money and refuse to give it to me. I simply just want to wire transfer it to local credit union and their solution of running up my credit card debt due to their incompetence is absurd to the point I have filed a complaint with the credit union regulators. if you are banking on excuses and apologizes this is the place for you. If... read more
Terrible Service, long lines, they close a minute early. Teller at window is rude. Payment was due that day and received a late payment on my account. Don't bank her they cost you nothing but time and money. The only cool person there is the security guard. He gets 5 stars and the only good thing about the damn place.
I hardly ever write a review but I was so disappointed the first time I entered LBS I had to write something. I am a new customer to this bank and my experience inside the bank was not very pleasant. I agree with a previous review that the employees have an "I don't care attitude." The lady in the front desk was not pleasant, I wish I would have gotten her name. The lady that did help me complete my transaction acted as if she was too good to even help me. I will never step into this financial business again. I will drive ... read more
Insanely slow lines! This afternoon I waited for 25 minutes until I gave up. During that time, the woman at the window managed to process only 1 customer fully (someone who was making a deposit: how complicated can that be?) and was still dealing with a second customer (who was simply cashing a check). In the middle of that transaction, she disappeared for a good 5 minutes, and that's when I decided to leave. This is not my credit union (I was simply using the ATM and then wanted to get change for some of those $20 bills), a... read more
Finally closed my account! I called the bank when I went to pay a bill via bill payment and no accounts came up. The rep stated it was a bill pay issue and transferred me over. Bill pay confirmed it wasn't their issue yet an LBS website issue because they have been getting that call all morning. So I called LBS back and inquired on when their website would be fixed. The male rep who called himself assisting me said he was going to change the code and change it back to see if it helped. I asked him if it would delete all my a... read more
Business response:
Dear Shay, We are so sorry about your experience with our bill payment. It's not acceptable that someone on our staff would accidentally delete your payees and not find a solution for you. We wish we could have solved the issues you were having back in February as well (we sent you a message with a contact, but did not hear from you). Since we don't have more information about your account and the situation you describe, we can only apologize for failing you. We will certainly speak with our teams about making certain thi... read more
Ok, this is not my credit union. My credit union's only location is on 2nd St, and you can imagine my excitement to go through that hell to access an ATM. The issues with this bank: First, it caters to a very large population and almost always has lines (meaning, it's not staffed well). Second, the employees, particularly the ones that serve at the window outside, are insanely slow. I don't know if they put the newest, least experienced people out there or what, but when you're standing in cold or rain for something sim... read more
LBS is the worst credit union I have ever been associated with as a teacher. Ridiculous rates compared to Schools First. They are much more like a bank than any other credit union I've known in 20 years as a teacher. As far as credit unions go - they deserve a negative five.
I am switching from Bank of America and their outrageous fees! A year ago, my wife switched from Chase to USC Credit Union. It was an easy process, fill out the paperwork, show required IDs, and receive your Tommy Trojan debit card and starter checks immediately. The main con was they only had branches in downtown LA. I decided not to switch right away and endure the fees that BOA was hitting my account with. But now, it's just waaay too much. So we searched for a local credit union that we could qualify membership for. L... read more
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 3.9 star rating with 374 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:30 a.m.