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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
For over 90 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I'm a Co-Op customer with LBS and have been coming for about a year. The experience is not always great, but I have always been able to handle my banking needs until today! The ATM, neither of the two, would allow for cash deposits today at around 9am. So I went to the teller to get a Money Order. He had two options - a Credit Union Check or a Money Order. They refused to give me either with my cash sitting directly on the counter. Absolutely ridiculous! Not sure if they were discriminating against me or my cash!
This bank's policies are ridiculous. We had a car loan with them and the car got totaled. We stopped making payments and explained multiple times that the GAP insurance was being processed. But they did not listen at all. And once the GAP went through, there was like $260 left over. A couple days later its $450. I will never work with this bank again and urge you to try Golden One Credit Union or Wells Fargo.
Break up with the big banks they said. Do your banking local they said. If I could go back in time and warn myself not to listen to those fools, I would do it in a hot second. This bank is barely a bank at all. Anything but the simplest of transactions needs a manager, the line is always long and painfully slow, and I have been told no so many times for loans, wire transfers, investment advice, where I just went to another bank, ANY OTHER BANK, and was given a solid yes. I have almost 800 credit score, have been a membe... read more
Awful customer service. I am a member at various credit unions and this is the worst. I just was on the phone with a rep and she could not handle a simple transfer. Then she put me on extended hold.
This bank always takes forever to assist customers. They have 1 cashier open @2pm on a weekday. And ppl walking around in back jus staring at the ppl in line. This is not the first time I've experienced this here, And I'm sure it won't b the last.
Had a bunch of change I wanted to turn in. I decide to call my local branch to see if theyre open on Saturday. Cannot call my local branch directly, its a general call center number. Fine. Lady on the at the call center has to call my particular branch (Spring and Palo Verde) to ask my questions for me. Yes, they are open Saturdays and will take my change. Manager discourages rolled change? Says they have a change machine at some of their branches. But not this branch. Fine. After the call service person looks up the branche... read more
If I could give LBSFCU a negative 5 stars I would, without hesitation. You guys have been the worst people I've had to deal with for car loan. 5 years I've dealt with these people who are incompetent!! I know that harsh but please believe me when I say that. My mom gave permission for me to call in ask questions, make payments whatever it mat be, since it's my car, but yes in her name. They would always tell me they cant find the authorization she gave, several times, and would have issues talking to me. Every time!! For 5 y... read more
This branch, in particular, is pretty awful. At least one out of the two ATMs is always out of order. ATMs are bad at taking deposits. Lines take forever and the branch always seems understaffed. One time LBS Financial actually deposited my paycheck into someone else's account. It's crazy (and nearly impressive) the levels of ineptitude this branch is able to reach sometimes. Today, I deposited over $400 into an ATM, it took my money, processed it, then returned it, kicking out all of my bills haphazardly and it also didn'... read more
If you LOVE standing in long lines this is the bank for you! I stood in line today with 12 people ahead of me and watched 2 of the 4 tellers close their windows! I left. I have complained on several occasions and I always get the standard "2 people called in today". There are always people walking around behind the counter but NO ONE sees the long lines. It's maddening. This is not my bank, it accepts deposits for my bank. That's the only reason I step foot in this place.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 3.8 star rating with 348 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is open now. It will close at 6:00 p.m.