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LBS Financial Credit Union

3.8

About this business

For over 90 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. 

Location details

4341 E 10th St, Long Beach, CA, 90804, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.8360 reviews
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Tru H.'s profile image
Tru H. 
rating
8 years ago

This place gives horrendous very poor customer service. I have been a credit union member for over 20 years. So I am not unfamiliar with the process of using shared branches since my primary credit union is over 30 minutes away. The LBC Federal Credit Unions on both sides of Long Beach are the only bad experiences I ever have using shared branches. I have had a few bad experiences there but the straw that broke the camel's back was the time when I went to deposit some checks. I am a landlord so I have to deposit my tenants c... read more

Sam N.'s profile image
Sam N. 
rating
8 years ago

The lady in the reception is so F rude, not giving me time just because I came to the bank in my PJs judging me by appearance not knowing how much money I actually have in the damn bank. So unprofessional I swear one more incident and I'm going to CHASE they are way more professional 

Jessica E.'s profile image
Jessica E. 
rating
8 years ago

The worst experience I have ever had with a financial institute. I have experienced nothing but wrong information and issues tying to make my payment. This is nothing but a scam filled with rude unhelpful people who constantly accuse the customer and do nothing to actually assist in fixing the process. I was told that my total with 5.62% interest would 24,907+ and now with the additional interest that they charge without clearly laying out before hand will be over 35,000. Not to mention when I made my payment there system di... read more

Chet K.'s profile image
Chet K. 
rating
8 years ago

IF you don't do anything with your money, it's fine. My issues are: 1. If I write a check to anybody and they try to cash it? I get a phone call. I appreciate the security measure, I guess, but it's super annoying that somebody can't cash a check I write them without the bank calling me. 2. The mobile deposit app is great UNLESS you happen to actually use it a lot. There's a cap on deposits. It's a 30 day cap. That cap doesn't automatically reset on the 1st of the month. It's ongoing. Basically, it's 30 days from the day you... read more

Aleks F.'s profile image
Aleks F. 
rating
9 years ago

2nd day in row they closed earlier than they said they would. I get how people want to get home / out but when multiple customers are outside with the same look of, are you kidding me? Something is wrong. 

Elliott C.'s profile image
Elliott C. 
rating
9 years ago

Love the fact that you can get one free bank check a month. Which I use for rent but I'm sitting here now. No customers and I've been waiting 10 minutes. 4 women at their desk one on phone. Another helping something and one doing paper work. The fourth came out saw me sitting and played with paper until the front desk lady told her I was waiting. Overheard her say she didn't see me then she told me that she didn't know I was waiting. Thought I was with someone else. Wtf lorie 

T C.'s profile image
T C. 
rating
9 years ago

What a poor excuse of a credit union. Just found finance charges of 50% on my statement. Apparently, we are being charged a daily interest rate on top of an annual interest rate. I called the supervisor for LBS Credit Union and she stated that there was nothing that she can do. I make my $323.36 payments every month. My payment is due in the 11th of every month with a ten day grace period. So here's how my statement reads: Date. Payment. Principle. Finance charge Jan 1, $323.36. -$142.51. $180.85 ... read more

Brandon T.'s profile image
Brandon T. 
rating
9 years ago

Can't accept payment from another bank account/debit/credit online at all. They want you to put money into an account that they make you at LBS. Then they try and make you pay it from that account. What a joke. Then if you do online bill-pay at your respectable bank it takes LBS 6+ days just to process it and take the money. Yet everyone else either takes it the same day they get it, or even a day early. Gentlemen on the phone insists they process it the day they get it. I call BS, it probably sits in a box on someones desk ... read more

Meka W.'s profile image
Meka W. 
rating
9 years ago

I don't like this credit union at all, my husband is just afraid to move on. I have been carrying an 760 credit score for about 4 yrs now. I have no outstanding debts or collections on either of my three reports, but for some reason the two times I tried to transfer my car loan over to them I was denied. Between my husband, my children an myself we have 4 accounts with them at times holding up to thirty thousand dollars, an they wouldn't finance 8,000??? We have paid off several car loans with not one late fee. Just makes me... read more

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 3.8 star rating with 360 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open at 9:30 a.m.