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Levin Furniture & Mattress
- Furniture Stores
- Smithton, PA
About this business
Location details
301 Fitz Henry Rd, Smithton, PA, 15479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stay away!! Once they have your money, youre on your own! After spending $19000 on furniture to fill my new house 18 months ago, Levin was completely unwilling to assist with a $3500 ********* dining room table that the finish is lifting off of the substrate. I understand policy and procedure, but after being in business for 42 years, I also understand the value of going above and beyond to keep a valuable customer satisfied. We will NEVER spend another dime there, and suggest you dont either. If I could give zero stars, I w... read more
Business response:
Thank you for your review. We have reached out to the manufacturer to see if something can be done. They are out of the office until the 1st of the year. We will contact the customer after we speak to them and try to get a resolution.
Back in October my husband and I bought a sectional from your levin store in State College. We had this sectional delivered to our home we purchased and left wrapped and placed in our garage while walls and flooring were being put in our home. Now I believe almost all people would do this while their home is being worked on. Well as our downstairs is finally finished my husband and I went to open the furniture this past week to find the sectional have all the springs inside completely broken and the sectional to be completel... read more
Business response:
We are sorry to hear you are having an issue with your furniture. The furniture you purchased was a close out and sold as-is with no warranty, and it states that on your receipt. After two months of being in your home, you notified us that the springs are completely broken. To be fair to all of our customers, we cannot repair your furniture that was sold as-is with no warranty. But we can refer you to an out-of-warranty repair company to help you with ************. Guardsman Furniture Professionals *************.
Do not buy from Levin Furniture and Mattress. Purchased couch and love seat in June of 2022. About a year later the fabric is tearing and stuffing is falling out of the hole. Manufactures warranty is expired, Levins extended warranty doesnt cover it and Levin wont do a thing about it. I guess its common for their products to fail after just a year.
I wasnt having anything delivered I was driving on ******* and ******** today at 8:45 truck was blocking the road ask the driver to move the truck because it was a very very tight squeeze he rudely told me no I would never buy anything from you the way I saw them impacting the furniture That is a one-way street and they shouldve been pulled over more instead of blocking the middle of the road one driver was so angry that he got on the curb and drive through peoples yards on the sidewalk
Business response:
Hello ****, thank you for the review. We apologize if our truck was blocking the road and caused an inconvenience for you. We will review with our delivery staff to ensure this does not happen again.
My daughter bought me a beautyrest mattress for Christmas last year. Same issue as the review below. After ONE night, the mattress was permanently compressed on the side. I was told to stand a ruler in the depression, did so and was then told I was pushing the ruler into the mattress. I submitted many photos illustrating the compression by standing a dowel on the floor with the mattress edge height clearly 4 fault marked on both sides, and was told to send other photos showing a rod or piece of wood across the bed to show th... read more
Business response:
Hello, thank you for your review. We are sorry to hear you are frustrated with your mattress. We service the manufacturer's warranties and go my their specifications for defects. Please email us at ****************************************** so we can look into this further for you.
Warning!! Buyers please be Aware! I purchased a Beautyrest mattress set and frame 3yrs ago. Mattress is sagging and you can feel the springs. Mattress has a 10yrs warranty. ******** claims denied claim, after submitting everything required. Many pictures sent showing sagging mattress! Highly dissatisfied customer! Be prepared before Purchasing!
Warning!! Buyers please be Aware! I purchased a Beautyrest mattress set and frame 3yrs ago. Mattress is sagging and you can feel the springs. Mattress has a 10yrs warranty. Warranty claims denied claim, after submitting everything required. Many pictures sent showing sagging mattress! Highly dissatisfied customer! Be prepared before Purchasing!
Business response:
Thank you for your review. Your warranty claim was denied due to the mattress must be sagging 1.5 or more. Your side grid wires are not under warranty. This warranty is that of the manufacturer, which we service. Please resubmit your pictures showing the measurement of 1.5 or more to be deemed as a manufacturer defect. When measuring your mattress, please measure from side to side not top to bottom. You can use a ruler or tape measure to measure the distance from your straight edge to the mattress. One of our team members wi... read more
I feel obligated to tell you about a place NOT to buy furniture Levin furniture. We brought 2 power love seats in May of this year. One is perfect, half of the other is perfect. Weve had 4 service calls to fix the defective loveseat - they were going to order new parts but found the company was out of business, so Now they are stating that it isnt a manufacturing defect but the way we sit on it and there is nothing they can do. Mind you we sit on all 4 sections of these 2 love seats and this is the only problem one. Tried to... read more
I feel obligated to tell you about a place NOT to buy furniture Levin furniture. We brought 2 power love seats in May of this year. One is perfect, half of the other is perfect. Weve had 4 service calls to fix the defective loveseat - they were going to order new parts but found the company was out of business, so Now they are stating that it isnt a manufacturing defect but the way we sit on it and there is nothing they can do. Mind you we sit on all 4 sections of these 2 love seats and this is the only problem one. Tried to... read more
Frequently asked questions about Levin Furniture & Mattress
How is Levin Furniture & Mattress rated?
Levin Furniture & Mattress has a 4.7 star rating with 3,382 reviews.
When is Levin Furniture & Mattress open?
Levin Furniture & Mattress is open now. It will close at 4:00 p.m.