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Lexus of Ann Arbor

4.5

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Location details

590 Auto Mall Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.51,538 reviews
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MIKI's profile image
MIKI 
7 years ago

What a difference..for the better I called the dealership for a service appointment three times in the past 2 weeks.(I had changes) Each time the phone was answered promptly and courteously. John in service was very accommodating. When I arrived in the service area Brandon greeted us promptly and addressed our electric seat issue. He called Russell who very was very friendly and knowledgeable. We were in and out in approximately 15 minutes...PROBLEM RESOLVED. This was a very pleasant experience, contrasted with some of previ... read more

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Catherine 
7 years ago

A good experience buying a new 2018 Lexus We met Hernando Mejia at the gate, He is a very friendly and professional consultant, He is very patient and helpful to reply all of our questions, because it is our first visit to Lexus, Our original plan is just to have a look first, try some brands. Hernando showed his passion and delivered a very good service attitude. It's our pleasure to meet him here. 

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jianming tao 
8 years ago

A good experience buying a new 2017 Lexus I were looking for a new 2017 Lexus. Mr. Hernando Mejia helped me to select a model. He is very nice, spent a length time to explain and to demonstrate many new features of the car. He is very sincerer and easy to work with. I bought a new car in less than two hours. 

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suresh2311 
9 years ago

Wonderful experience It was a great experience since I first spoke to Hernando Mejia over phone for 15 minutes about my new Lexus need and the next day driving back with a brand new 2017 Lexus. Hernando was awesome, giving me a great deal and made the whole buying process quick and pleasant. Everyone in the dealership was pleasant and helpful. They had the car ready, helped me setup the online account and spent more than hour demonstrating all the features of the car. They even drove my old car back to my home and dropped it... read more

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Mibuon32 
9 years ago

Excellent My name is Tung Nguyen I just got my car yesterday at Lexus of Ann Arbor, The customer service wonderful with out my man , Hernando I don't think I can get good deal and Quick , awesome love it , thank you for help me out Hernando !!! 

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GideonA2 
9 years ago

A good experience buying car I worked with Hernando Mejia to replace my 2014 Lexus with a 2017. Hernando was very knowledgeable and pleasant to deal with. When I picked up the car he showed his mastery of all the car's features and all the new technology that the car featured. He spent over 2 hours demonstrating and making all the personal settings just right. I highly recommend the dealership and Hernando if you are looking for a car at Lexus of Ann Arbor. 

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Joko12 
9 years ago

Excellent Hernando mejia is the man he helped me and my friends traded the car he make as looked so easy me and my friend got new car the some day thank you so much buddy four everything 

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Vinith Babu 
9 years ago

Excellent Dealership; Even Better Salesperson-Hernando Mejia From years ago when I simply bought and serviced a used LS from this dealership, Hernando was there greeting me, making me feel welcome, and encouraging me to balance the costs of service with new car purchase. After indicating I may want a very specifically equipped vehicle, he took great care to remember exactly what I wanted and made the call only when it was at the dealership. Even though we switched from LS's to RX's and IS's Hernando has not lost a drop of in... read more

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Iozug 
9 years ago

Treated great! Hernando Mejia is a great salesman, we got what we wanted!! From the time we walked in, until we left with a car, it was a great experience. Making it work for us meant a lot. All the staff treated us with respect. Thank You!! 

Frequently asked questions about Lexus of Ann Arbor

How is Lexus of Ann Arbor rated?

Lexus of Ann Arbor has a 4.5 star rating with 1,538 reviews. 

When is Lexus of Ann Arbor open?

Lexus of Ann Arbor is open now. It will close at 8:00 p.m.