Lexus Of Greenville

Ronald Angulo 

on Facebook

a year ago

I had a really bad situation last night with Mr. Mason. Treating me inappropriately and unprofessionally. He was very rude and said to me “that’s not my damn problem” when trying to purchase a vehicle. He tried to hide numbers to close a deal. He wanted me to sign before disclosing important details. To end of my bad experience, i asked him to remove the ceramic coat cost, and he replied “it’s on the damn car already” in a very vigorous manner that was unnecessary. 

Eric Adams 

on Facebook

a year ago

I have been a loyal customer since 2016, regularly purchasing parts and services from Lexus of Greenville. Recently, I bought a battery from them and attempted to return the old one for a rebate. I was informed by the parts department that I couldn't receive the rebate because I installed the battery myself, and also noted that you are under new ownership. Brad at Lexus heard of my experience and reached out to me on his off day and rectified the situation. Brad has been my service guy over the past few years and he has alw... read more

Important Message. 

on Facebook

a year ago

⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/amauri.professor/posts/716046110529634 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending compl... read more

Important Violations 

on Facebook

a year ago

⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complet... read more

Important Media 

on Facebook

a year ago

We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complete logs and diagnostics. Th... read more

Judy Greene 

on Facebook

2 years ago

My husband and I bought a used Toyota Venza. The original radio was replaced with a touch screen. We can only get 3 radio stations and a friend told us the radio was PROBABLY not connected to the antenna. When my husband called the salesman he basically said we bought it “as is”. A manager called back and stated the dealership would be glad to check it out for $125. Never have we bought a car from a dealership that refused to address a problem within a week after a purchase. I don’t know when they sent the title to NC Depart... read more

Tia Alford 

on Facebook

2 years ago

I would leave zero stars if I could. We show up to test drive a vehicle. Long story short the keys for this vehicle were “lost”/possibly with another salesman. Supposedly this salesman would not answer the phone. We were told we would be contacted after they got the keys back. Check in with the salesman next day- still no keys. It’s now been 5 days. How does a dealership looking to sell cars misplace keys??? And not communicate with a customer ready to buy a vehicle. This is so unprofessional. Do not waste your time dealing ... read more

Bryan Yeary 

on Facebook

2 years ago

Brittany is the rudest person I have ever met! I would never do business again with this company due to how she conducts herself especially away from the job. You need to do a better job of training customer service to your employees. 

Chris Roberts 

on Facebook

  Recommended

2 years ago

Recently bought a car from Lexus of Greenville and every step of the way was a headache. We saw it online and came to see it and was told it wasn't ready. We were told on 3 other occasions it was ready to drive and when we got there it wasnt ready. The first time the salesman said he would go get it and he never returned to tell us anything. We ended up buying it before it was cleaned and we were told it would be detailed before we picked it up. 4 days later they give it to us dirty. Daniel, the salesman continuousl... read more