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Lexus Of Greenville
- Car Dealers
- Greenville, SC
About this business
Location details
2836 Laurens Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service dept. Charged me for an hour of labor that didn’t exist. Firestone can do the same work and doesn’t make up fake charges, like Lexus of Greenville did to me. Go elsewhere people. Run don’t walk away!
First off, this review is in reference to the Service Department and not a reflection of the Sales Team. I brought a 2010 Lexus GX460 in for new tires in February. By June we noticed that there was very loud road noise and had concern that there was an issue with one of the wheel bearings. The service department said both wheel bearings were fine. And upon further investigation they found that the issue was with the tires. They told me that they actually had another GX in the shop and they swapped the tires off it and put t... read more
I have yet to have a good experience at this location This is my 4th time here since I moved from California Slow and inefficient. When I mentioned it to a sales person they argued with me. I suggest they read the reviews that others have sent in, I see I am not the only one who has concerns
I have been waiting TWO YEARS to receive a new dashboard and new door panels which were promised to me due to a warranty enhancement program. When I went to the dealership on May 27, 2017 Roxi Miller told me she would order them. On Dec 22, 2018 while I was getting my airbag recall done I asked Mitch to check on the status of my dashboard and door panels and he told me that Roxi no longer works for the company so my order must’ve “fell through the cracks” 😳😡 He said he would order them. I called over a month ago to check o... read more
I purchased a car from Lexus of Greenville a little over a month ago and it’s been nothing but a headache ever since. I had been searching for a over a month and was finally happy to find something I like. The sales team is amazing and they really took their time explaining everything to me. They understood I was a young, newly wed without much experience about buying a car and still treated me with the upmost respect. Everything was great with phenomenal costumer service until we had to meet with the Finance Manger, Dev. It... read more
Terrible experience. When turning in lease, repairs were done in their body shop. They took possession of my vehicle on 7/13, lease was up 8/23. Due to some delays with parts, didn’t finish repairs and finish vehicle until 9/17. They communicated to us and work with Lexus financial and said we would not be charged late fees. Complete lie, charged over $1,000. Lexus financial said they couldn’twaive them because sales manager Danny Walker noted on their account that vehicle was grounded properly and charges were correct, aft... read more
Played way to many games with me on trying to get a used car. Ended up getting the exact same car at toyota at a better deal than I even expected.
I took my car in this am for an airbag recall. Everything was smooth until we went to pick my car up. The lady that checked us out was absolutely the most miserable person I have ever came in contact with. She was extremely rude.. not only to me and my husband, but also to the Lexus staff. This area spends a lot of money to make Lexus what it is and in my opinion she does not need to be in the public eye. Absolute disgrace and I will not take my car to Lexus of Greenville for anything in the future.
Frequently asked questions about Lexus Of Greenville
How is Lexus Of Greenville rated?
Lexus Of Greenville has a 4.6 star rating with 3,718 reviews.
When is Lexus Of Greenville open?
Lexus Of Greenville is closed now. It will open at 9:00 a.m.