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Londonderry Dodge Chrysler Jeep
- Automotive
- Edmonton, AB
About this business
Location details
13333 Fort Rd NW, Edmonton, AB, T5A 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I didn't get consistent status updates on my vehicle, transportation to dealership was subpar due to poor Uber service, expectations we unclear for when my vehicle would be ready and they did not take my email, so I can't give them meaningful feedback.
Business response:
We value your input. We apologize for the lack of consistent updates and transportation issues. We will look into this issue and work on fixing it.
Grease residue was on front drivers side fender. Cleaned it off to discover scratches. Hopefully it will buff out. Also toonies and loonies and a $ 10.00 bill went missing from center console after service. Very disappointed most likely won’t be returning there.
Business response:
thank you Mike for the opportunity to make things right -Raelene
Told them the problem and wasn’t fixed so now I have to back and wait again cause I did tell them the problem but they didn’t fix it
Business response:
I'm glad to see we were able to resolve the issue ,thanks again for your business -Raelene
I recently brought my car in for an oil change and left with an estimate for repairs totalling near $10,000. I took my vehicle into another shop and received an estimate for near the same repairs at a fraction of the cost. I won’t be back to Londonderry.
Business response:
Hi Jennifer, we would be happy to work with you on the repairs if you would like to complete them. Please give myself or Raelene a call at 780-473-6388, and we can work with you to make a plan. Raymond Sinclair General Sales Manager
Bought my ram 1500 from Londonderry dodge brand new in 2019. Exactly 2 weeks after warranty expired my rear transfer case needed work, that costed $2500 then a month later my A/C failed, costing another $1000. What’s next? Bought two trucks back to back from them, won’t ever buy there again.
Business response:
We apologize for the situation, and we are trying to work with you to resolve it. Raymond Sinclair General Sales Manager
There service department will try to scam you be aware.
Business response:
We apologize for the situation, and we are trying to work with you to resolve the issue. Raymond Sinclair General Sales Manager
Don't go there big time scammers
Business response:
We apologize for the situation, and we are trying to work with you to resolve the issue. Raymond Sinclair General Sales Manager
As always with this dealership. I bought a $6000 extended warranty on my 2020 wrangler and it hasn’t covered the driver seat breaking The drivers sun visor busted off recently. Not covered. What is covered is tire rotation and oil changes. The sales manager said ridiculous things like … if you tore up the seat we would put a new on in no cost. If you slammed into a curb. Brand new rim no cost. Lies lies lies. I received a recall letter last June saying my vehicle could explode on impact. It too them 9 months to realize th... read more
Business response:
We apologize for the negative experience you had with our extended warranty coverage and service. I am happy you got to connect with Rae today on the phone and we were able to assist with some future visits. Raymond Sinclair General Sales Manager
Took in due to a bad battery and alternator. 1750 to change them. When car was returned the radio display and hvac controls don’t work even though mechanic said all diagnostics are ok. Made appointment for investigation but I don't want to pay another 1500.00. Wondering why this dealership returned in broken state. Looking for a possible solution.
Business response:
Hi Daniel. I apologize for your experience. I am happy you were able to connect with our service manager Raelene. If you need anything else please don't hesitate to reach out. Raymond Sinclair General Sales Manager
Frequently asked questions about Londonderry Dodge Chrysler Jeep
How is Londonderry Dodge Chrysler Jeep rated?
Londonderry Dodge Chrysler Jeep has a 4.4 star rating with 6,815 reviews.
When is Londonderry Dodge Chrysler Jeep open?
Londonderry Dodge Chrysler Jeep is open now. It will close at 9:00 p.m.