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Londonderry Dodge Chrysler Jeep

4.4

About this business

Location details

13333 Fort Rd NW, Edmonton, AB, T5A 1C3, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.46,815 reviews
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Gurpinder B.'s profile image
Gurpinder B. 
2 years ago

Scammers and liars … stay away from them Yusuf and Alex are rude arrogant and will trick u to make a deal which u will regret later and will lie on ur face 

Business response:

I Gurpinder. Thanks for coming to see me today. I am happy you got to drive home in your brand new Hornet! Raymond Sinclair General Sales Manager.  

Adrian C.'s profile image
Adrian C. 
2 years ago

I assume that your shop will fix the problem of my car. But I failed 

Business response:

I'm sorry we weren't able to get your lights taken care of for you Adrian. If you have any questions about the repairs needed please feel free to give us a call back at 780-473-6388. Thanks, Mitch 

Sharon D.'s profile image
Sharon D. 
2 years ago

I was not impressed especially when I was told my warranty would cover my service expenses then ended up paying 500 will do my own servicing on the vehicle which will be way less then taking it in to the dealership. 

Business response:

Thanks for the feedback Sharon. Raymond Sinclair General Sales Manager  

Lindsay W.'s profile image
Lindsay W. 
3 years ago

Let’s see. A bought a 2022 dodge Durango. When I get home I notice the license plate bulb is out. So I call them to replace it. They argue with me on the phone saying they have to special order in a $1000 light assembly for the entire back of my suv to replace this tiny $5 light bulb. I ensure to re explain what it is and they insist this is a $1000 job and the part will take 2 weeks. 2 weeks later I go in once the part arrives, guess what. Didn’t need it. Tiny $5 lightbulb is all that was needed. This place is a nightmare. ... read more

Business response:

Happy we were able to fix the problem. Sorry it took longer than expected. Raymond Sinclair General Sales Manager  

Phyllis C.'s profile image
Phyllis C. 
3 years ago

Think it's a scam by dodge that we had to pay close to $150 to change out a light bulb, in the old days it was simple to change out a burnt out light bulb. we went there to change out one light bulb out and ended up changing both out even though its only 78000 km on the truck and 

Business response:

Hi Phyllis. Lots of things have changed in vehicles over the years, and sometimes it is more intensive to change parts. We are always here to help should you have any issues. Raymond Sinclair General Sales Manager  

Chris/Catherine F.'s profile image
Chris/Catherine F. 
3 years ago

Well had a oil leak in my 2021 Durango oil filter i guess was the problem thats what i was told , so i have to pay for a full oil change and a shampoo to wash the oil off the bottom of my vehicle. Why did i have pay for all of it half would have been fine , but the people in service just dont give a shit about customer service and keep the customer coming back . So after this ordeal i will NEVER darken the Londonderry dodge dealer doors again . My vehicle will go to another dealership even going out of my way to do it ....... read more

Business response:

Please give myself or Camille a call at 780-473-6388. Raymond Sinclair General Sales Manager  

ABDELRHAM E.'s profile image
ABDELRHAM E. 
3 years ago

Londonderry Dodge charged me diagnostic twice, as before I drop my truck I was already done this diagnostic at different mechanic and he asked me to go to this dealership because the needed part has to be ordered and programmed by dealer “Electronic power steering rack”. I tried to call many times and explain, but they refused to get back the $240 diagnostic, which is not fair. I also called many times to report that the steering wheel heat is not working after they done this service of replacing this rack, but with no respo... read more

Franz C.'s profile image
Franz C. 
3 years ago

I have been coming back for the 2nd time now to get the rattling noise fixed in my engine. Yes they changed a few things but still the rattling is there. 

Alan C.'s profile image
Alan C. 
3 years ago

Buying a vehicle is Buying a vehicle, its expensive, but of the many places that i could have gone, i think i found one that actually cares. Everyone I've met from sales to parts to service has put in a great effort to be very helpful. 

Frequently asked questions about Londonderry Dodge Chrysler Jeep

How is Londonderry Dodge Chrysler Jeep rated?

Londonderry Dodge Chrysler Jeep has a 4.4 star rating with 6,815 reviews. 

When is Londonderry Dodge Chrysler Jeep open?

Londonderry Dodge Chrysler Jeep is closed now. It will open tomorrow at 9:00 a.m.