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Londonderry Dodge Chrysler Jeep
- Automotive
- Edmonton, AB
About this business
Location details
13333 Fort Rd NW, Edmonton, AB, T5A 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The service was excellant, I will continue doing business with Londonderry Dodge Dealership.
I emailed several companies last Saturday and Londonderry was the only one calling and starting my application
I have two 2014 dodge grand caravans one you replaced oil filter adapter on the other van you say it’s my cost
Business response:
Hi Connie I took the opportunity to review your concerns with the warranty coverage. The one van we had not seen for 4 years is now outside of warranty. The other that did receive the repair is still covered. If you'd like to call me at 780-472-0000 I'd be more than happy to see how we can help at a dealership level. I look forward to hearing from you Camille/Service Manager
Second time buyer, wouldn't go anywhere else !!!
Rob Gill my sales person was AWESOME. The rest of the process was not good . I was told that the vehicle I was choosing was tech sound . Well I drove it home over night and when I came back the next day . Things were not good , I listed several things wrong with it the manager had lots of answer but solved nothing . I then found out that you were going off of a dealer that the car came from .was not from your stock. I guest I just lost a lot of trust in your dealership. From what the finance team said to me every thing wa... read more
they finished my recall repairs and fixed exhaust manifold gaskets and 2 tire repairs in a timely manner
I said I would rate you well on Google maps but also here! I was contacted a day before Bessy's appointment, brought in early and treated with kindness and respect during the time I waited. And that wasn't even long! Your dealership should be training others in the Edmonton area that do not have this quality of service!
Well I was told that it was a "courtesy" inspection and then you proceed to tell me that now I have to come back to get my tires re-tourqued because you took them off. My check engine light is now on and you want me to pay you 120 to find out what the problem is when you are the ones that caused it to come on. You now tell me there is a leak but for the low price of 274. you can fix it as it doesn't fall under Warranty. No thanks
Business response:
Hi Kerri I'm sorry to hear you had surprising news from the courtesy inspection. I see we have not had the vehicle in for about 3.5 years. Some of these items do come as a shock if not detected with regular maintenance. If there is anything I can do to help out with your vehicle deficiencies please do not hesitate to contact me. Thank you for your time and feedback Camille/Service Manager
I TRADED IN MY 2013 SANTE FE OWING 2500 & WAS TOLD I WAS APPROVE ON THE TRUCK I WANTED & COME IN ONLY TO BE TALKED INTO BUYING A CHRYSLER 300 ! AS AN UNSATIFIED CUSTOMER FROM DAY 1 IM THEN TOLD THAT YOU CANT DO ANYTHING FOR ME & NOW I OWE 44000 & STILL DONT HAVE WHAT I WANT ! NICE SALESMEN & STAFF BUT THE SALE IS MORE IMPORTANT THAN SATISFYING THE CUSTOMER ! ABRAHAM KELLY ! 😣
Frequently asked questions about Londonderry Dodge Chrysler Jeep
How is Londonderry Dodge Chrysler Jeep rated?
Londonderry Dodge Chrysler Jeep has a 4.4 star rating with 6,945 reviews.
When is Londonderry Dodge Chrysler Jeep open?
Londonderry Dodge Chrysler Jeep is open now. It will close at 9:00 p.m.