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Lone Star Living
- Assisted Living Facilities
- houston, TX
About this business
Location details
10680 Westbrae Pkwy, houston, TX, 77031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My loved one is currently a resident at Lone Star Living and things are great overall. My loved one is finally adjusting, it took him awhile. I do have to notify the front desk of small things. However, they are very kind and patient with my dad.
I am currently a resident at Lone Star Living and overall the experience has been okay. However, they always offer Mexican food- more often than not. It's too spicy for most elderly people. Also, I miss my washer and dryer. As well as my dishwasher and waste disposal. Overall, however, I would recommend the facility to others.
Business response:
Thank you for sharing your opinion. We encourage all residents to come to the monthly chefs table to discuss our menus. We typically have Mexican food once a week per the requests of our residents. We always try to limit spices to all foods, but sometimes Mexican food tastes a little strong because of the required ingredients for authentic taste. Please come to the meetings and share your suggestions. It's nice we provide free laundry rooms in every building on every floor. This way if you have more than 2 loads to do at onc... read more
I mean I like the community. They've been pretty good to my loved one and I would recommend.I have been very happy with our experience with Lone Star living.
Friendly place, nice workers, big apartments, food much better than Belmont Village near West U, and much cheaper than Belmont. Negative is no dishwashers in apartments. My sister's AC went out shortly after she moved in, they quickly replaced it with new unit. Could have more activities. Neighborhood isn't great but it hasn't affected the Lone Star buildings or community.
Business response:
Thank you for taking the time to provide your review. We strive to improve daily. Each month we have a resident chef table meeting for input. We always listen to making the necessary changes to our menus. We encourage residents to help make our dining experience memorable. Really no need for dishwasher since we provide breakfast, lunch and dinner seven days a week. Activities change weekly, monthly depending on what our residents want to do weather in the community or out on the town. We have great neighbors who have family ... read more
It is a great place for our loved ones. I picked this community for the price and what they offered. I would recommend to others.
Business response:
Hello, Thank you for you great feedback. We are a tremendous value for everything that is provided. We strive to do the best we can for or resident family. Please visit often and sharing your thoughts. We offer our residents a $1000 credit if they refer someone here to Lone Star and at that person moves in. This is another way we can continue to build a community with likewise residents. We are her for you.
I would highly recommend this facility to others. They were extremely helpful during move-in and helping us get everything that we needed. The meals have been good. My dad did enjoy them.
Business response:
We are delighted everything is to your satisfaction. Our residents are extremely important as much as their immediate family. If we can do more, please don't hesitate to ask. Come often to enjoy meals with your dad. We are grateful for you and your family.
It's Homey and private at the same time. it can be good or ok for the food, just like anywhere. My apartment is soo awesome and the staff is 1st rate and very accomodating
Business response:
Happy New year. Thank you for the positive feedback. We are here for all of our residents 24 hours a day. Our dining experience is receiving extremely positive feedback since we have made some additional adjustments based upon our resident suggestions. Its our goal to cater our dinning venue based upon resident palates. Our chef and kitchen staff take time everyday making all items from scratch. Please continue to join us for meals and fun daily activities. Everyone here is treated like family.
Friendly staff and residents. Professional and capable staff. Excellent meals. The move in process was easy. Costly, but very efficient. We used the company that Lone Star recommended. We would use them again. My brother loves the facility. He is pleased with housekeeping. We would recommend Lone Star Living to others.
Business response:
We appreciate your feedback and very thankful your brother is with us. Hearing this from a loved one makes all of Lone Star employees feel proud and grateful that our residents are happy. Please make sure you come for our Holiday celebration. Family is everything. Thank you again for putting your faith in Lone Star Living.
I would tell my friends that Lone Star Living is a great community where the staff displays their care for tge residents. Picked them over others due to convenience of the location, care of the facilities, and overall value of the amenities offered. Unfortunately, this country does a poor job of caring for the elderly who built this country and made it what it is.
Business response:
Well thank you for your compliments and insight. We are a large family community that prides itself on being there for our residents. Being family owned and operated allows us to achieve the highest level of resident satisfaction. The value we provide is unmatched anywhere in the Houston area. Please feel free to come by and offer any suggestions to help make us even better, Thank you again from the entire Lone star living team.
Frequently asked questions about Lone Star Living
How is Lone Star Living rated?
Lone Star Living has a 4.4 star rating with 139 reviews.
When is Lone Star Living open?
Lone Star Living is open now. It will close at 6:00 p.m.