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Lostock Lodge Care Home - Country Court

4.8

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Location details

Cheshire Business Park, Northwich, CW9 7YN, United Kingdom

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4.8105 reviews
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Susan J's profile image
Susan J 
9 months ago

This is such a wonderful place. Immaculately maintained. It gives real hope for the care and love shown to older people who may be otherwise overlooked. The people who work at Lostock Lodge are angels. 

Business response:

Thank you so much for taking the time to leave your review for Lostock Lodge Care Home. Your kind words mean so much to us and they will be shared with the staff team. Warmest regards. 

Victoria H's profile image
Victoria H 
11 months ago

All the staff at Lostock Lodge are extremely warm, welcoming and professional. They engage with the residents well, creating a happy and caring environment. The communication has been good and I feel well supported by management and the team whilst my mum settles into her new home. They have been adaptive to her needs and go above and beyond to ensure she is well cared for. The accommodation is great, both clean and well-maintained and the food is excellent. Overall, a very positive experience. 

Business response:

Thank you for leaving your review for Lostock Lodge Care Home. It is comforting to hear that you feel well-supported by the whole team. Your comments will be shared with the team. 

I P's profile image
I P 
a year ago

Found the home to be extremely clean. The staff were very professional and were very engaging with everyone and always ensured that only my friend was okay they made sure I was too. 

S F's profile image
S F 
a year ago

Visited my friend who is in the care of Lostock Lodge. Everyone is extremely helpful, polite and from what I saw the service from the staff was first rate. My friend is very happy in this home. 

Business response:

Thank you for writing your review of Lostock Lodge Care Home. Your kind words and positive feedback will be shared with the staff team. 

L F's profile image
L F 
a year ago

Very helpful information from the team on the reception area as to what is going on in the home. Very clean and welcoming. Arrived just before meals and the food looked and smelt lovely. My friend is very happy there. The staff are always helpful and kind. 

Business response:

Thank you for taking the time to leave a review for Lostock Lodge Care Home. Your kind words will be shared with the staff team. Warm Regards. 

G R's profile image
G R 
a year ago

Care home staff always polite, friendly and helpful - senior care staff have an excellent understanding of resident health, needs and behaviours. Because I live at a distance and my parents cannot communicate well by phone, it would be good to have more regular updates, maybe on a monthly basis, and as I cannot attend relatives meetings, it would be good to have minutes recorded and available. When I do have updates, communications are clear and detailed and assessments and care plans always very transparent and well-conside... read more

K L's profile image
K L 
a year ago

All staff polite, the home is always clean. My nan loves the activities and food and she getting there now with meeting new friends. Nan always looks happy and clean and tidy when you go. One of the activities that my Nan really liked and told us all about for weeks was the singers that came in and they were dancing with her. 

Business response:

Thank you for taking the time to leave a review for Lostock Lodge Care Home. It is our pleasure to care for your nan and it was wonderful to see her joining in with our recent entertainment. 

Stuart S's profile image
Stuart S 
a year ago

A very good purpose-built facility that is fully accessible to visit at any time. The staff are caring and make my mothers enjoy her time there. The management team are easy to speak to and quickly resolve any issues. My mother highly rates the food and thinks of Lostock Lodge as her home 

Business response:

We're thrilled to hear about your positive experience and your mother's comfort at Lostock Lodge. I will pass this on to the rest of our team. 

Wendy H's profile image
Wendy H 
a year ago

Mum was taken into Lostock Lodge originally as respite during the pandemic but ended up staying as a resident for the last 4 years. From the very beginning when we had to leave Mum at the reception, the staff were incredibly patient and caring, explaining to us what they would do to help Mum and took their time to make sure we were happy with everything they did. Whenever we visit, staff are taking care of Mum, giving her hugs and taking time to talk to her and we are fully reassured that she is receiving the best care possi... read more

Business response:

Thank you for sharing your experience with Lostock Lodge. We're deeply grateful for your trust in us and thrilled to hear about our team's positive impact on your Mum's care. I will share this with our team. Best regards Lostock Lodge Care Home 

Frequently asked questions about Lostock Lodge Care Home - Country Court

How is Lostock Lodge Care Home - Country Court rated?

Lostock Lodge Care Home - Country Court has a 4.8 star rating with 105 reviews. 

When is Lostock Lodge Care Home - Country Court open?

Lostock Lodge Care Home - Country Court is open now. It is open 24/7.