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Lostock Lodge Care Home - Country Court
- Assisted Living Facilities
- Northwich
About this business
Location details
Cheshire Business Park, Northwich, CW9 7YN, United Kingdom
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My auntie became a resident in Lostock Lodge Care home this year. We hadn't the opportunity to look around because of the pandemic but with the help of the Customer Relations Manager who was extremely helpful, kind, and professional my Auntie was able to have a smooth transition into the care home. Her room is very spacious with its own bathroom and is clean and comfortable. The staff are extremely caring and helpful and always willing to answer any questions you may have. My auntie is treated well and has been given a lot o... read more
Business response:
Thank you for taking the time to write this kind review for Lostock Lodge. It is our pleasure to care for your Auntie and we look forward to seeing you soon.
My mum is really well looked after, safe and happy and the staff are very caring and always smiling. We are able to see mum whenever we wish and the care home is a very pleasant place to visit, with first class facilities and always spotlessly clean.
Business response:
Thank you for taking the time to write the review for Lostock Lodge. It is our pleasure to care for your Mum. We look forward to seeing you soon!
The level of care and service given to my mother is excellent. It’s a very difficult decision to put your family member in care, Lostock lodge have quashed all our worries. If Mum's happy, and I know she is, then we are happy.
Business response:
Thank you for your kind words about Lostock Lodge and taking the time to write a review. It is our pleasure to care your Mum. We look forward to seeing you soon.
Excellent staff and facilities, well organized with very good communication. The Home is kept very clean and tidy inside and out. Parking within the grounds can be a problem but I understand this is being sorted.
Business response:
Thank you for your kind review of Lostock Lodge. We look forward to seeing you again soon.
What a fantastic time our family and friends had the other night at your fundraiser quiz night, you can put us all down for any more ideas you may have. The wife and I visit my mother-in-law three or four times a week and are always pleased to see how well she is being cared for, since she has been with you her health has improved so much and she’s looking so well. The home is always spotless and the staff are so helpful and friendly it gives us good peace of mind that our decision to bring her from the West Midlands to Lost... read more
Business response:
Thank you for taking the time to write a very kind review about Lostock Lodge, it is our pleasure to care for your loved one. We look forward to seeing you again soon at our next event!
The staff made us extremely welcome when we first visited our relative at Lostock Lodge. They were happy to answer our questions and resolve any issues or concerns. We were delighted to find that our relative has settled into her new home quite happily. She is kept busy joining in many different activities, which give structure to her day as well as a purpose and sense of achievement, thanks to the support of caring and friendly staff. There is a calm atmosphere throughout, the building is light, airy and clean. We couldn't ... read more
Business response:
Thank you for taking the time to write a review for Lostock Lodge Care Home, we appreciate all comments and feedback. It is our pleasure to care for your loved one and we hope to see you again soon for another visit.
The wonderful staff at Lostock Lodge cared for my father during an extended respite stay. They are a fantastic team, from the helpful ladies on reception who do an unbelievable job of multi-tasking whilst always remaining calm, through to the seniors on Dad's floor who were always willing to talk, provide updates and help answer questions and everyone else who makes this a team effort. Dad was very well looked after. We only had the opportunity of experiencing the range of facilities and activities for a short time before 'l... read more
Business response:
Thank you for taking the time to write a review for Lostock Lodge Care Home, we appreciate all comments and feedback. It's wonderful to hear how happy you are with our home and it was our pleasure to care for your father with us here at Lostock Lodge.
My dad has been living at Lostock Lodge for the last three years. He has been very happy there, and the love, care and support he has received from the staff have been exceptional. He sadly recently passed away, but was able to remain there, his home, and was surrounded by people who genuinely loved him when he peacefully faded away. He had such fun there, always different things going on to entertain the residents each day; he loved the food, and the staff were always cheerful. He always looked after, very smart, clothes we... read more
Business response:
Thank you for taking the time to leave a review for Lostock Lodge Care Home, we appreciate all comments and feedback. It was a pleasure to care for your father as part of our Lostock family, he will be greatly missed by us all.
My partner has been a resident at Lostock Lodge for over 12 months and has settled in with no problems at all. She was going to Lostock on respite for a 4-week break from home, but as we were unable to arrange a care package suitable for her to be safe to come home, we were happy to wait knowing she was getting the best care anyway. As time went on she had more struggles with her dementia than we thought so it was decided that it was better for her to stay at Lostock on a permanent basis, however, the decision wasn't easy at... read more
Frequently asked questions about Lostock Lodge Care Home - Country Court
How is Lostock Lodge Care Home - Country Court rated?
Lostock Lodge Care Home - Country Court has a 4.8 star rating with 105 reviews.
When is Lostock Lodge Care Home - Country Court open?
Lostock Lodge Care Home - Country Court is open now. It is open 24/7.