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Lostock Lodge Care Home - Country Court

4.8

Assisted Living Facilities
Northwich

About this business

Wellness Assisted Living Facilities

Location details

Cheshire Business Park, Northwich, CW9 7YN, United Kingdom

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4.8105 reviews

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Nicki L

2 years ago

Mum was at Lostock Lodge for four years until June 23. Her care was incredible. Her end-of-life care, I have no words - 41 hours I sat with Mum, and the staff were amazing! If I needed a 10-minute break, somebody sat with her, never was she left alone! She was able to die with dignity and peace. The staff knew her like her own family; they became her family! Her independence was never taken away from her; she was encouraged always to do things for herself. Oh, a final note, the food! Oh my goodness, fresh every day, and the ... read more

Business response:

Thank you so much for your very kind words and feedback regarding the care provided for your mum, especially at this difficult time. Your comments will be shared with the staff team at Lostock Lodge, as they will love to hear this. Best regards.

D R

2 years ago

I would like to thank the staff and management for their care and patience looking after my Mum, they have gone out of their way with the ongoing care they provide, we are very grateful. Thank you for all your support.

Business response:

Thank you for taking the time to leave your review. Your kind words and feedback will be shared with the staff team here at Lostock Lodge. Best regards.

Pamela W

2 years ago

A big thank you to all the staff (caring, managerial, hostesses, activity staff etc.) at Lostock Lodge Care Home, Cheshire for the thoughtful, kind, patient care of both my mum and dad while in their care over the past 2 years in such a lovely home. Also for making myself and all my family so welcome and eventually well-supported during my parents' final weeks. Will be back to visit and stay in touch.

Business response:

Thank you, for taking the time to send this lovely review. The team have spoken so fondly of both your mum and dad, it was a pleasure looking after them. I will forward this message on to the team.

G G

2 years ago

We have recently lost our beloved friend, the staff are absolutely amazing, nothing was too much trouble if we asked for anything. The end-of-life care my friend received was outstanding, and the dignity of my friend remained intact at all times. The Manager was very understanding and informative and went out of her way to keep us informed even outside of working hours, Lostock Lodge is an outstanding retirement home, would recommend it to anyone.

Business response:

Thank you for taking the time to leave a review for Lostock Lodge, we appreciate your kind comments at this difficult time. It was our pleasure to care for your loved one, I will pass on your comments to the staff team.

S H

3 years ago

The care provided by the Lostock Lodge Care Home was second to none. Not only in caring for Mum but also the support they gave us as a family. Sadly Mum has just moved onto a nursing home. I can’t express enough our thanks to everyone for the 17 months Mum was at Lostock. We will certainly miss them.

Business response:

Thank you for your review of Lostock Lodge, we are delighted that you were happy with mum's care whilst she was with us. We wish you and your mum all the best.

Brenda O

3 years ago

Mum has lived at Lostock Lodge since spring 2021. Initially, I was concerned that at 97 she would have problems adapting to living away from home which indeed she did. However, she has now settled into her pleasant room well and is very much enjoying the company of her fellow residents and carers as well as the activities and amenities, particularly the hairdresser! The interaction with and stimulation from her contemporaries and the wonderful care staff is contributing greatly to Mum maintaining her lively mind and interes... read more

Judith W

3 years ago

Absolutely 5-star care. All staff members are wonderful, nothing is ever too much trouble for them. Dad is extremely happy and speaks very highly of them all. They have helped him adjust to this new way of life and he is happy to call Lostock his home. Everywhere is always spotless and the food is excellent. I am always made welcome. The care they give is wonderful, he has nothing to worry about, is happy, and nearing 95, can live his best life. Thank you all for caring about my dad and treating him as one of your family.

Carol U

3 years ago

Both my parents moved into Lostock Lodge earlier this year. My parents have different needs, and the staff is amazing at supporting them both. The caring staff and managers have gone out of their way to make the transition from living at home to living at the care home as easy as possible, even doing special things that are above and beyond, like private dining, afternoon teas, gifting a bird feeder, printing out photos, and the list goes on. My mum has struggled to settle due to the nature of her dementia, and the staff hav... read more

Business response:

Thank you for taking the time to write such a lovely review. It is our pleasure to care for your Mum and Dad and we look forward to seeing you again soon.

Janet N

3 years ago

When the time came to place my mum in law into a safe and caring home we knew that Lostock Lodge was perfect. Although unable to visit due to COVID everything was done to make sure that we had a full picture of life at Lostock Lodge, and a very thorough and careful assessment took place to ensure it was the right setting for us. The customer relations manager was on hand at every stage and without her moving in day would have been very difficult for us. My mum in law settled in quickly and it is obvious that she is well care... read more

Business response:

Thank you for your kind review, we are delighted to read your kind words and it is our pleasure to care for your Mother-in-Law. We look forward to welcoming you in soon for a visit.