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207 Arabella Drive, London, SW15 5LH, United Kingdom
Get directionsI would just like to thank all the staff involved with my aunties care at Lyle house They take good care of her and make sure she is safe and happy . Recently my aunt had a fall and the quick response in making sure she was comfortable while waiting for an ambulance was brilliant So now she's back at the care home she can now move on with her recovery and I know that the staff will look after her Thank you all x
Business response:
Thank you so much for your kind words and for taking the time to share your experience. We really appreciate your feedback. We're pleased to hear that your aunt feels safe and happy at Lyle House. It's wonderful to know that our team was able to respond quickly and provide comfort and support following her fall. Our staff are dedicated to delivering compassionate, person centred care, and your comments mean a great deal to them. We wish your aunt a smooth and speedy recovery and will continue to do everything we can to suppo... read more
Me and my daughter visited my aunt today at around 10.30am my aunt was very well and happy the staff were exceptional so caring all the staff I came into contact with were really lovely and you can tell they really care about the residents they are also lovely to the visitors the care home is very well looked after clean and looks lovely ( I would love to reside there when I'm old enough !!) I am so glad my aunt is so well looked after I think she is very lucky Kind regards sandra
Business response:
Thank you for taking the time to leave your review for Lyle House Care Home. Your lovely feedback and kind words are appreciated. and we are so pleased your visit was such a positive experience and that your aunt is happy and well cared for. Your thoughtful comments will be shared with the staff, and we know they will really appreciate your recognition of their hard work and dedication.
Your compassion is more than a duty - it's a gift you share so freely, whether through a gentle word, a reassuring smile, or staying that extra moment to make sure someone feels safe and valued. You go above and beyond, time after time, in ways that may seem small to you but mean the world to those in your care. You bring dignity, warmth, and joy into a place where it is most needed, and you do it with a genuine heart. Thank you.
The care home has been very helpful, clean and welcoming.
Business response:
Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your loved one. We appreciate your feedback. Warm regards,
Lyle House is a wonderful, extremely well managed environment. The manager and another member of staff create a great place to work and a lovely place for the residents to live. My siblings and I rest easy knowing that our Mother is well extremely cared for. The home has a lovely family feel, and that very much comes across in the way staff and residents interact. The surroundings are welcoming, the food is terrific and the staff, without exception, are extremely dedicated caring individuals. Regular activities and excursion... read more
Business response:
Thank you for taking the time to leave a review for Lyle House Care Home. It's wonderful to hear how happy your Mother is with us.
Everyone at Lyle House has been so welcoming and helpful during my mother's move into Lyle House. I'm delighted that she has started eating and drinking again now that she's moved in. And I'm most impressed by the constant care given to all residents during the day.
Business response:
Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your Mother.
I stayed for a week in respite care. My overall impression was excellent. I didn't take part in the activities because of my condition, although invited to do so, so couldn't comment here. I have a special diet and so provided much of my own food which staff were very good in assisting me with, hence satisfactory. If in for longer I'm sure the kitchen would be able to provide food more suitable for my diet.
I would like to say a huge thank you to the team at Lyle House Care Home for the support and opportunity to leave London and meet other members of my family in Russia. I was reassured that my mum would be happy, content and well thanks to the hard work and dedication of the staff. Lots of thanks to everybody!
Business response:
Thank you for your kind words, it was an honour to care for your mum while you re-connected with your family in Russia. We are very happy to have Mum back again, anytime you need a respite!
Staff are very happy when we walk in and it continues until I leave. It's clean and tidy when visiting and my wife seems to be happy.
Business response:
Thank you for your kind words, we're always happy to see you but not as happy as your wife is!
Lyle House Care Home - Country Court has a 4.6 star rating with 79 reviews.
Lyle House Care Home - Country Court is open now. It is open 24/7.