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1875 S Bascom Ave, #525, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a great first experience at Madison Reed, Campbell location. It was my first ever time at any Madison Reed for that matter. Upon walking in, I was greeted and I checked in quickly. I sat down and Johana (sorry for the name misspelling) was my colorist. She did a great job at recommending my balayage color and root color. She was also really friendly and attentive to what I needed as she offered me water and checked on my hair during the time I was waiting to get my hair washed. She also gave me a nice head massage duri... read more
Business response:
Thank you so much for the kind words, Chas! We are absolutely thrilled to hear that your first visit to our Madison Reed Campbell location was such a wonderful and memorable experience. It truly means the world to us to know that you felt welcomed and well taken care of from the moment you walked through our doors. We will be sure to pass along your lovely compliments to Johana and the rest of the team who made your visit so special. It's great to hear that Johana did such an amazing job recommending the perfect balayage and... read more
The experience and end results depends on the colorist you get. Some do a fantastic job while others do a half assed job. Try not to get a tallish Caucasian girl with fake red colored hair (usually tied back in a braid). She is constantly humming or singing but in the creepiest horror movie kind of way. Every person who gets her rolls their eyes in annoyance. To all of the colorists. Stop singing/humming during your work hours. Everyone hates it.
Business response:
Hi Hank, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Seamless check in process Staff is very cordial My first time here and the specialist assigned to me did an amazing job recommending the right color for me. I left signing up for the membership :))
Business response:
This just made our day, Cherisha! Thank you so much for taking the time to share your wonderful feedback about your first visit with us. We're absolutely thrilled to hear that your check-in process was seamless and that our staff made you feel welcome with their cordial service. It's fantastic to know that your specialist took the time to understand your needs and provided you with the perfect color recommendation that you loved. We're so excited that you had such a positive experience that you decided to sign up for our mem... read more
I don't know much about hair treatments, but I know this place is worth every penny. My girlfriend has been looking for a reliable salon for months and came home yesterday absolutely glowing. Her hair looks incredible--super healthy, vibrant, and exactly what she wanted. She praised the staff the entire evening for being professional and not trying to upsell her on random products. As the guy who pays the bills, I highly appreciate the transparent pricing and making her this happy
Business response:
Thank you so much for the kind words, Jerry! We always love to hear that our guests love their hair color and are absolutely thrilled to know your girlfriend left our salon feeling so confident and happy with her results. It's wonderful to hear that her hair looks incredible, healthy, and vibrant - exactly what she was hoping for. We take great pride in our professional staff and their ability to deliver exceptional results while maintaining transparent pricing without any pressure tactics or unnecessary upselling. Your appr... read more
Absolutely love my new hair! The salon was clean, the staff were super nice, and the stylist understood exactly the look I wanted. Left feeling so much more confident
Business response:
Thank you for the kind words, Serena! We always love to hear that our guests love their hair color. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I went to Madison Reed in Campbell to have an overall color. I asked for blonde. When I got finished, it didn't look like blonde, more like light brown, but I thought maybe it's the lighting. But still, it was not what I asked for. I called, I wrote, saying I didn't get what I asked for and I was told that within two weeks they would do a color correction. With some discussion, they made good on their commitment to my satisfaction and I thank them for doing good work. Sandra
Business response:
Hi Sandra, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we are so glad you reached out to us so we could make it right.
Love Madison Reed Color Bar in Campbell location go see awesome Mandy, or Johanna sweetheart artist's ! Manager Breanna is awesome also !!
Business response:
Thank you for taking the time to share your experience, Lori. We will be sure to pass along your kind words to our team. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I started going to Madison Reed a few months ago, and I'm really happy with the results. I signed up for the monthly membership, which is a great deal since you can go as often as you want. I usually go once or twice a month, and for the price, it really can't be beat. Before coming here, I was coloring my hair at home, and it always turned out a dark, flat brown that wasn't my true color. At my first appointment, my colorist took the time to ask what I wanted and explained what was realistic based on my starting color. She... read more
Business response:
Thank you for the kind words, Paula! We always love to hear that our guests love their hair color and are thrilled to know that you're so happy with the results after switching from at-home coloring. It's wonderful to hear that your colorist took the time to understand what you wanted and explained what was realistic based on your starting color - that personalized approach with custom blended shades is exactly what we strive for with every guest. We're so glad that our monthly membership has been working well for you with y... read more
I have been a member for more than 2 years At the Campbell location. The method and the flexibility to make appointments is great. There are some great great colorists and some that wash hair who are good. at the same time there are some who are not so good colorist or not so good team members who are not skilled at washing hair, they can be harsh and slow. there is bug discrepancies in skill levels. There is not consistency .I recently had an additional blow up, that day it was jammed packed w apmnts, the girl tried to ... read more
Business response:
Hi Beatriz, we’re sorry to hear your experience didn’t meet expectations. Your feedback is important to us, and we’d like to understand how we can improve. Please reach out to us directly at colorcrew@madison-reed.com so that we can discuss your concerns further and make things right. We look forward to hearing from you.
Madison Reed Hair Color Bar Campbell has a 3.6 star rating with 211 reviews.
Madison Reed Hair Color Bar Campbell is closed now. It will open at 9:00 a.m.