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Madison Reed Hair Color Bar Campbell

3.7

About this business

Location details

1875 S Bascom Ave, #525, Campbell, CA, 95008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7198 reviews
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Monica L.'s profile image
Monica L. 
rating
6 months ago

Before you create a Madison Reed account, beware that it's impossibly hard to delete an account. You will be stuck in the Madison Reed world, playing whack-a-mole with your account settings. I never sign up for any subscriptions. The Madison Reed app always asks you to subscribe to their "limitless plus" monthly color bar service and when you're there in person, the colorists will also ask if you'd like to join. I always, always say no. But when I went to pay after my roots appointment, I was told I have a subscription so... read more

Business response:

Thank you for the fantastic review and 5 star rating for Madison Reed, Monica! It makes us so happy to hear that you are enjoying the convenience of our color services. We are so sorry to hear about your experience with one of our staff members. Client experience and service are extremely important to us and we want to make this right. We’re unable to locate your account, or reply directly, so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you. We look forward to hearing from you. 

Susanne G.'s profile image
Susanne G. 
rating
6 months ago

2 stars for a good product, service was alright, coverage on the hair was great, so great that 1/4 of my forehead and my ears were dyed for a few days don't really like that. The issue I have is getting signed up for their "membership" after I told them a few times no thank you. And then to top it off you can't cancel right away, you have to wait for three months and then cancel and then maybe get your money back, we'll see how that goes. Love the product, don't like the deception in pushing services and even signing you up... read more

Business response:

Hi Susanne, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Manvir M.'s profile image
Manvir M. 
rating
6 months ago

very bad experience at Campbell location with red hair girl. she don't know what she's doing at all 

Business response:

Hi Manvir, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Natasha E.'s profile image
Natasha E. 
rating
9 months ago

Worst experience ever. Hairstylist wasn't listening to my very simple request to add few highlights. I mentioned 5 times that I wanted to few highlights to look inconspicuous, she argued with me every step of the way, and when I requested a mirror to see what she was doing to my hair, she said that didn't have mirrors. Also, its a self blow drying services, meaning , you are not even getting your hair blow dried. I walked out of salon with wet hair. After blow drying it at home, looked at the finished result, sure enough ... read more

Business response:

Hi Natasha, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

MS H.'s profile image
MS H. 
rating
9 months ago

I spent over 200.00 in customizing my color for me, after which I purchased the colors and other products such as a drape to color my own hair on between. Was customer for 1st time and planned to be one for long time. Imagine my surprise when I received no formula in which to duplicate myself with my friend and when we called back for simple instructions on how to replicate my personalized color with what I was sold. They said they could not give it to me, when that was exactly what I paid a premium for. 

Business response:

Hi M S H., we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Louise F.'s profile image
Louise F. 
rating
10 months ago

My advice is DON'T GO HERE! I wish I had read the reviews before I went : ( My daughter had a great experience, so I also made an appointment and tried it out. My hair ended up being "green". Yes, It actually had a green tint to it. The colorist decided to do an ASH low light color to correct the over-blonde color I had from highlights. Big mistake! She should have know this! If you color ASH on top of blonde, it makes green. I will never be back! UPDATE: My name is Louise Fisher. I was at the Color Bar in Campb... read more

Business response:

Hi Louise, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Cindy D.'s profile image
Cindy D. 
rating
11 months ago

*** Please Note: This place has a class action Lawsuit against them. They claim their products do not have any harmful ingredients but many women have had their hair destroyed (weed past the "by business owner" pictures on Yelp and you will find a few real customer pictures showing the horrible damage.). My hair stylist is in San Mateo so I thought I would give this place a try. They claim they are a lot less expensive but truthfully, they are only a few dollars less than what my stylist charges for full color and they are... read more

Business response:

Hi Cindy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Liyah C.'s profile image
Liyah C. 
rating
a year ago

One particular worker was very unprofessional and complained about her personal life and could not keep her facial expressions to herself when examining my hair... made me feel very uncomfortable. The service was basically just applying boxed dye to my hair. Could have done at home myself for cheaper. Did not get the color I wanted 

Business response:

Hi Liyah, thank you for taking the time to send us this feedback. We are so sorry to hear about the communication with our team member, and to hear that your color results were not as expected. We want to make this right. Our team will be reaching out to you shortly to take care of you. 

Maggie W.'s profile image
Maggie W. 
rating
a year ago

My hair got fried at this location & I had split ends for the first time in my life, I came in with partial highlights that were grown out and where the dye had faded. I specified that I would like my hair to be bleached further up but not reach the root as to not damage the hair follicle entirely and redyed in red. The woman who ended up doing my hair didn't bleach my hair further up at all, so I ended up just paying money to get the area of my hair that was already dyed bleach damaged even further and then dyed. My highlig... read more

Business response:

Hi Maggie, thank you for taking the time to send us this feedback. We are so sorry to hear that your hair color results were unsatisfactory, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Frequently asked questions about Madison Reed Hair Color Bar Campbell

How is Madison Reed Hair Color Bar Campbell rated?

Madison Reed Hair Color Bar Campbell has a 3.7 star rating with 198 reviews. 

When is Madison Reed Hair Color Bar Campbell open?

Madison Reed Hair Color Bar Campbell is closed now. It will open at 9:00 a.m.