Madison Reed Hair Color Bar Canoga Park- Woodland Hills

Wendei M. 

on Yelp

2 years ago

Sadly another bad rating but this time for the Woodland Hills location. I had previously gone to the location in Studio City and was treated very rude by one of the hairdressers and multiple times my blow dry was canceled. If I could do a could job blowdrying my hair myself I wouldn't be paying to have it done professionally but I have a medical condition that prevents me from being able to do it myself. For the past year I've been going to this location and even when they run a little late I'm kind and patient because I'... read more

Bea C. 

on Yelp

2 years ago

Particularly one star for cleaningness of the salon . Furnishings look dirty , walls look dirty, there is about one inch of dust on the pipes hanging off the ceiling as well as the door for employees break room . Bathroom looks dingy and toilet dirty Dirty dirty dirty dirty super dirty 

Dede M. 

on Yelp

2 years ago

This location lack's consistency of employees. First time stylist was beyond perfect. The second visit was a nightmare. Everything was wrong from my appointment lost? To the level of education my colorist must of failed. 

Amy N. 

on Yelp

2 years ago

Booked my appointment online for my first visit to the color bar. Received email confirming price and discount for first time visit. Went to appointment and had consult with the colorist before she began applying to my hair. Midway through applying the color, she tells me she needs additional dye for my hair which will cost $15 more. At this point, my hair was half covered, and I had no other choice, but to agree to the additional charge. Such a terrible way to do business. I will not be back. 

AmberHaze L. 

on Yelp

2 years ago

I canceled my membership after one year. The service is mediocre, and most staff didn't know how to color. The manager seems to be the only one who knows how to do the coloring, but she is always rushing. You will not get an attentive and professional service from this salon. They need to train their staff properly. They also always forget you even if they have a timer setup, so your hair would be overly treated for more than 45 minutes which is bad for your hair and scalp. I had to call their attention several times.If you ... read more

Veronica R. 

on Yelp

3 years ago

First of all this review is only based on the customer service NOT the product!! I usually place my orders using the App and just come pick it up and leave but for some reason my phone has been acting up that I wasn't able to place my order with the app and I came into the store, I waited about 5 min then an associate (with Red Hair) came to assist me she asked if I was here to pick up an order and I told her no that my phone wasn't letting me place my order than what she told me next is what has me putting this 1 star YELP... read more

J. M. T. 

on Yelp

3 years ago

Very weird! First they have no mirrors... that's weird! Second, the girl doing my hair insisted on a lighter color and when I asked her to mix 2 shades so we can get the right color she sort of got annoyed... but that's their job!!! Third, I asked if they did eyebrows! They do not so i asked if I can have some of the left over and take it home so i can do it myself and she said they throw it away... WHAT???? I paid for that so i should be able to take it if I needed. Will not be going back... The no mirror thing is VE... read more

Nicole S. 

on Yelp

3 years ago

I am done with Madison Reed. They have been late for every appt and today was no exception. I stood at the front desk for 12 mins w no acknowledgment and a customer sitting near the front desk chimed in she had been waiting for 20 mins. W no acknowledgment. I said I could not be late today so said I had to leave. I had to get a dog sitter and waste gas. Now it's costing me additional $$. 2 of the stylists came forward and were in tears and asked me to please understand they are late because customers are late. I can understa... read more

Maria M. 

on Yelp

3 years ago

This shop is very unorganized. Manager is not doing her job. I was once there for an appointment and they did not have my color. The other day a lady walked in with an appointment. Well, they didn't have her color. She was very upset, and manager just watching from afar letting the technician take the angry customer. doors always open late. My appointment is at 10am and doors open at 10:03. My technician(Amanda)is NOT here. That is very rude. Customer service is not always the best. Today another appointment at 10am. P... read more