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Madison Reed Hair Color Bar Long Beach

4.3

About this business

Location details

6420 Pacific Coast Hwy, Suite 123, Long Beach, CA, 90803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3188 reviews
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Kirsten R.'s profile image
Kirsten R. 
rating
2 years ago

They are rude from the moment you walk in, and no one seems to care about you or your needs. I had numerous different people do my hair, and it was all done to my surprise. No one greets you at any point throughout the process, even if they are doing your hair. The only real conversation I had was when I was paying at the end. You are left after they wash it to brush your own hair and be on your merry way, it feels as though if you want to be treated as a human being you have to pay the upgrades to earn it. None of this was ... read more

Business response:

Hi Kirsten, thank you for taking the time to send us this feedback. We would like to apologize for the poor communication with our staff, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Sarah F.'s profile image
Sarah F. 
rating
2 years ago

No frills. When you go in you are gray, when you come out you are not. If you are looking for a relaxing or even warm experience, this is not it. This is the McDonalds of hair salons. If you love having one hair stylist that you tell all your secrets to and knows your innermost desires, hopes, dreams, and traumas, avoid this TikTok, void-like enterprise. This is the Ford assembly line of hair color. You will be sat, hair and scalp unceremoniously examined, left to drool while your color is mixed (my kingdom for a magazine!) ... read more

Business response:

Hi Sarah, we're sorry to hear that your experience offered no-frills at our Hair Color Bar during your recent visit, and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you. 

Lety S.'s profile image
Lety S. 
rating
2 years ago

My experience in this location has been very positive, but unfortunately I had to terminate my Limitless Pro membership with Madison Reed. My negative review is about the company's claim that it's cruelty free. When a large business uses any form of animal by-product in their product, it is highly unlikely that it is cruelty free. They use lanolin in their dyes and only vaguely explain, "the wool we use for our Keratin is sustainable and comes from healthy herds of sheep during a routine and humane shearing process." Yet, ... read more

Business response:

Hi Lety, we're sorry to hear that you feel that way and we appreciate you taking the time to provide your feedback. At Madison Reed, we are proud to offer products that are socially responsible and that we source our ingredients according to European guidelines. The European Union has very stringent regulatory standards and expressly bans cosmetic testing on animals. Our goal is to ensure humane practices for production, and we are committed to animal preservation. You'll be glad to know that we are a Leaping Bunny certified... read more

Kristin M.'s profile image
Kristin M. 
rating
2 years ago

I have blonde hair that has bleached out from the sun and salt water. I went into Madison Reed and asked to have it toned down one shade. I should've known after she put the color on in about 20 minutes she said well I hope you're prepared for dark hair. She basically made my hair black .....from a sunlit blonde. Now I have an appointment tomorrow at another salon for full head of highlights to try and break up the black color . Clearly, she knows nothing about applying color and I probably should've been alarmed when she ma... read more

Business response:

Hi Kristin, we're sorry to hear about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Nicole S.'s profile image
Nicole S. 
rating
2 years ago

Rude unhappy employees with attitudes. The whole vibe is not pleasant at all and could not wait to get out of this place after my sloppy root touch up that didn't apply color completely... Hispanic lady who addresses me with "maaaam" while talking to me rudely about how SHE does things when applying color etc. I was simply asking a question, if you don't like conversing with people politely then find a job where you don't have to worry about that! was my first time here and it will be my last to any Madison Reed. 

Business response:

Hi Nicole, we're sorry to hear about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Coleen V.'s profile image
Coleen V. 
rating
3 years ago

I purchased the monthly roots package because I have a shoulder problem and it's difficult to do my own color. The color itself is fine, not amazing, but average. You will probably be offered tea or water at the beginning of your appointment. The issue is that the employees in Long Beach really don't give a $#! about the customers. They don't pay attention or ask customers if they are comfortable. They make assumptions that all customers are comfortable with zero social distancing. There's literally zero distance between th... read more

Business response:

Hi Coleen, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Gail S.'s profile image
Gail S. 
rating
3 years ago

I have been to the salon in the Seattle area and had a good experience. In the last six months it appears that price has doubled. They offer nothing but slapping color on your head and washing your hair. For $110 to start. I asked for Some color advice, because I wanted to make a change. The color person that I spoke to said that color looks good on you that you have now I suggest you leave it. Probably because I am over 50, she was not interested in helping to make a change. She could've made herself a lot of money doing d... read more

Business response:

Hi Gail, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Marti D.'s profile image
Marti D. 
rating
3 years ago

Will never go to this Hair Color Bar due to hearing the advertisement on KFI over and over and over again. It has gotten so bad, I just turn the radio off for 5 min so I do not have to hear that lady over and over and over again. Sometimes less is more. I probably would have tried the place out if the damn commercial was not shoved down my throat!!! 

Business response:

Hi Marti, We are saddened to hear about your experience. Client experience is really important to us. If you decide to give us a try, we hope that we get the opportunity to ensure your first visit at our Long Beach location is wonderful. 

Sukant J.'s profile image
Sukant J. 
rating
3 years ago

Do not go here if you want pretty hair. I asked for balayage she gave me highlights. She then used color instead of toner on my overly bleached strands (not realizing how quickly my color lifts). I was switched off to someone else who left color on my neck which transferred to my pillows that night. To Recify this they comp'd my next visit. They screwed up my color with roots too dark and covered the highlights (Again, I was switched off mid appointment and was left with the shampoo lady) )Now1/2 my head is dark and the bot... read more

Business response:

Hi Sukant, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Long Beach

How is Madison Reed Hair Color Bar Long Beach rated?

Madison Reed Hair Color Bar Long Beach has a 4.3 star rating with 188 reviews. 

When is Madison Reed Hair Color Bar Long Beach open?

Madison Reed Hair Color Bar Long Beach is closed now. It will open at 10:00 a.m.