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Madison Reed Hair Color Bar Rice Village

3.8

About this business

Location details

2515 Amherst Street, #A126, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8329 reviews
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Nate W.'s profile image
Nate W. 
rating
a month ago

I spent over two hours here only to walk out with the exact same hair color I had when I arrived. I came in with red hair and asked for a beige blonde with lighter blonde highlights. After all that time, there was virtually no visible change whatsoever. To their credit, they did comp the service, but when they emailed my receipt I noticed they had added about $70 in charges beyond the price I was originally quoted when I booked--some of which were for treatments I never even received. They also charge extra just to shampoo ... read more

Business response:

Hi Nate, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

AnaLysa S.'s profile image
AnaLysa S. 
rating
2 months ago

Every time I go here, there is always an issue with my hair when I leave. Maybe because I do not have a traditional European hair is the issue, but I can never leave completely satisfied. The staff, while nice enough, should be more forthcoming and honest, if they are not comfortable with doing all types of hair types. I've given them at least four chances to do better, but no more. I won't be returning; at least not to this location. 

Business response:

Hi Analysa, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Manju A.'s profile image
Manju A. 
rating
5 months ago

I Did not like the color , it made my scalp look red, also it caused lot of itching in my scalp 

Business response:

Hi Manju, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Stephanie R.'s profile image
Stephanie R. 
rating
6 months ago

Rip off/ made an appt.online with chat AI. Couldn't figure out which service I needed. Tried 3 times to call. They don't answer their phones. I scheduled all over color, highlights. Went in on Saturday. Manager came over and told me they couldn't help me because previously I had gone to a full service salon and they couldn't match the highlights and never would be able to. Very confusing and I also had just spent $8.00 for parking. Very disappointing. 

Business response:

Hi Stephanie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Nicole B.'s profile image
Nicole B. 
rating
a year ago

I am a new Pro + PLUS MEMBER. This is my second visit to Madison Reed since becoming a member. This location is not a welcoming location. Preston Royal in Dallas is more welcoming. Also, you must pay for parking. The colorist barely greeted me. She seemed disappointed due to my hair texture and thickness. More hair, thick hair = More time/more product. NOTE Madison Reed app/website does not make scheduling distinctions based on thickness/texture . I booked roots + gloss. My previous service was all over color. One of... read more

Business response:

Hi Nicole, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Tracy D.'s profile image
Tracy D. 
rating
a year ago

It's a non frills service - basic .don't recommend for blondes turned my blonde to orange and have to get color repair. So after paying 120 not I have to spend 220 for color correction . The roughest shampoo and wash I have ever had in my life ! I would not go back nor buy the color . 

Business response:

Hi Tracy, thank you for taking the time to send us this feedback. We would like to apologize for your color being warmer than anticipated and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you. 

Anna B.'s profile image
Anna B. 
rating
a year ago

I booked a color appointment here because I've been coloring my own hair at home and wanted to switch to Madison Reed products, and wanted to get in-person guidance on color choice. I was happy with the idea of no-frills service because I didn't need or want a full-service salon experience or price. I thought this would be easy, but my experience was disappointing and I won't go back, nor buy the product to do myself. I was nonchalantly greeted and handed off to two or three different people before being directed to sit do... read more

Business response:

Hi Anna, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you 

jessica m.'s profile image
jessica m. 
rating
a year ago

Started appt 15 min late without any acknowledgment, the woman next to me has a huge non service dog and is watching videos with the volume up. This is pretty consistent with the less than pleasant experiences at this location. The good is it is cheap if you need roots done 2x a month. Otherwise the experience is just never good. 

Business response:

Hi Jessica, thank you for taking the time to send us this feedback. We are so sorry to hear about the delay in your service time, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Erica N.'s profile image
Erica N. 
rating
2 years ago

Very disappointed. My daughter's first appointment was great. She went back today to get the exact same color and was told they don't offer that color any longer. Then they applied color and after application was done they made her sit for an hour and 15 minutes! The whole time laughing in the break room and never checked on her. She's just adding a little color, doesn't have grey hair, it's never taken more than 30 min. Then they washed her hair and sprayed her all over her face and soaked her shirt. And then proceeded to g... read more

Business response:

Hi Erica, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Rice Village

How is Madison Reed Hair Color Bar Rice Village rated?

Madison Reed Hair Color Bar Rice Village has a 3.8 star rating with 329 reviews. 

When is Madison Reed Hair Color Bar Rice Village open?

Madison Reed Hair Color Bar Rice Village is closed now. It will open at 10:00 a.m.