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Madison Reed Hair Color Bar Rice Village

3.8

About this business

Location details

2515 Amherst Street, #A126, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8329 reviews
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Alexandra P.'s profile image
Alexandra P. 
rating
3 years ago

worst fucking hair salon ever i went and asked for a strawberry blonde and they gave me dark brown hair?? what did i pay for????? made my hair really dry. bad texture i do not recommend this place at all. 

Business response:

Hi Alexandra, we're sorry to hear about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Ella M.'s profile image
Ella M. 
rating
3 years ago

The coloring is consistent once you know what color works for you and its easy to get in and out. It's the customer service that sucks, my last 3 times appointments were delayed or interuppted by the people working there complaining about schedules, discussing schedules, moving around schedules, etc. The people who work there are not happy and it shows. When this place first opened in Rice Village, their employees were consistently the same people and now its always new people. It seems like a big revolving door of new and ... read more

Business response:

Hi Ella, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Jennifer A.'s profile image
Jennifer A. 
rating
3 years ago

Absolutely horrible experience. The highlights start 3 inches down and looks like it was done two months ago. The color is not what we choose. You should give me a full refund. 

Business response:

Hi Jennifer, we're saddened to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance. 

L T.'s profile image
L T. 
rating
3 years ago

Hair consultation turned me from blonde to unwanted brunette. Unprofessional consultation that did not produce anywhere near requested result. 

Business response:

Hi L T., we're saddened to hear this about your recent experience at the Hair Color Bar, and that your color results were not as expected. Client experience and service are extremely important to us and we want to make this right. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Marie H. C.'s profile image
Marie H. C. 
rating
3 years ago

I have been going to Madison Reed for a while and I am usually satisfied except for yesterday's service. The color that was used on my roots (supposedly the same as the previous times) is lighter than it should be. Not happy 

Business response:

Hi Marie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Jenny M.'s profile image
Jenny M. 
rating
3 years ago

Not my first time but today wasn't great my skin was stained even the hair washer said my skin was stained after hair color no barrier cream applied to skin it was a non Chalant service ! Not worth it today ! I have visited many locations in CA but this place is slack !!! Need to pick up the service 

Business response:

Hi Jenny, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Abigail N.'s profile image
Abigail N. 
rating
3 years ago

Disgusting. Do not honor appointment . Said it was their computers error but would have to wait hours or come back . Explained had back and hip injury and was a huge effort to get there .. Upity and rude . Remember this is Madison Reed not a salon at The Ritz in Paris . 

Business response:

Hi Abigail, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Sam S.'s profile image
Sam S. 
rating
3 years ago

I came across their advertisement page on instagram was so excited to try them as I get my roots done every couple of weeks but my styles sometimes doesn't have that much flexibility. Upon arrival I requested if the stylist could wear a mask as I will be having a surgery next week and wanted to make sure I stay safe. He was so offended and insisted that he is vaccinated; I explained why this was important to me he wore the mask but gave attitude and kept on pulling hair with brush while coloring did not say a Single word wh... read more

Business response:

Hi Sam, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Minoo S.'s profile image
Minoo S. 
rating
4 years ago

The worst coloring experience ever! After telling them that my grays are hard to color, 2 days even before the first wash the gray started showing. My drug store brand that I use at home does a bettter job. 

Business response:

Hi Minoo, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Rice Village

How is Madison Reed Hair Color Bar Rice Village rated?

Madison Reed Hair Color Bar Rice Village has a 3.8 star rating with 329 reviews. 

When is Madison Reed Hair Color Bar Rice Village open?

Madison Reed Hair Color Bar Rice Village is closed now. It will open at 10:00 a.m.