Madison Reed Hair Color Bar Torrance

Vickie A. 

on Yelp

2 years ago

They don't turn the timers on these days because the know they can't keep up - causing a delay in services- a sitting here for an hour now since application of roots and gloss finished 

Amanda S. 

on Yelp

2 years ago

Came in here on Sunday morning after they opened. Had a few questions and wanted to speak with someone there about the product. Walked in with my husband. There was one person working on someone's hair. She did see us walk in as we made eye contact. No acknowledgement whatsoever, tried using the screen they had to find my shade but it wasn't working. My husband poked his head around both sides just to see if the person would offer to answer any questions we had since we were not even greeted when we walked in, still no hello... read more

Cheryl C. 

on Yelp

2 years ago

DO NOT GET A MEMBERSHIP!! If I could give this place negative stars I would. I came for my appointment and walked into the salon. The "manager" Sienna was just standing there trying to upsell another customer. She didn't even acknowledge when I came in or ask what I was there for. I got in at 10:40. By 10:46, she finally manages to ask for my name only to tell me I missed the 10 minute grace period (my appt was at 10:30). Yes, I missed the 10 minute grace period because instead of addressing me when I came in the door, she w... read more

Salomay C. 

on Yelp

2 years ago

I totally love the concept and did subscribe to a monthly plan. My first experience was much better the first time than the second. As other reviewers have stated, the Torrance location was super behind yesterday. Roots took 2 hours. Kind of Crazy. Cole and the other colorists are great; however, the assistant has not seemed how to seamlessly check you in or out. She has not been able to locate my name with an appointment either time, even though I also told her my appointment time. Hampers full and overflowing with dirty... read more

Nicolette G. 

on Yelp

2 years ago

I thought I'd treat myself and try this salon out. Ugh! The photos speak for themselves!!! I wanted highlights on my brown hair. No ash!! This is what I got! They let me go and asked if I wanted to come back the next day..... no way would I let them touch my hair again. And to think they charge $175 for this!!!! 

Sarah F. 

on Yelp

2 years ago

No frills. I left a biting, two star review for the Madison Reed in Long Beach, my first experience with this odd experiment of a "color bar." But I was curious to see how the Torrence location compared. This is important: When you go in you are gray, when you come out you are not. If having one hair stylist that you tell all your secrets to and knows your innermost desires, hopes, dreams, and traumas, avoid this TikTok-temporary-feeling enterprise. This is the Ford assembly line of hair color. Perhaps what made this one s... read more

Elizabeth V. 

on Yelp

2 years ago

I only came in once and requested balayage on top of my previous balayage. I actually got foil highlights. The problem was there were two places where the foil was ridiculously noticeable. They offer a free fix so it was no problem to re-book a second session a couple of days later, I just hoped she could feather out the obvious foils and then it would be fine. I had overtipped this girl even though she was sneaky and left her assistant to blow out my hair after she had already left, so when her assistant and I discovered th... read more

Ms Critique S. 

on Yelp

2 years ago

As much as I like the product quality, this location is consistently poorly managed. The bathrooms oftentimes have no soap, no toilet seat covers, barely a roll of toilet paper and are super dirty. The floors have hair and garbage on it. They've been out of cotton a bunch of times. They're always out of something or another. I even have come as the first client of the day and noticed the bathrooms and place in this condition so it tells me that they definitely don't clean the salon or stock it regularly. It's a great pro... read more

Susan B. 

on Yelp

2 years ago

GI've used Madison - Reed for a long time. I don't, however, use their salon. I do buy the home kit from this salon. I do not understand why I need to play 20 questions with them every time. The kit I just bought will be my last. I have been using Venizia for, at least, two years. I don't know WHAT got into this tube but, it's not Venizia. Venezia is a brown, a darker brown, but brown. What came out on my hair is BLACK. This is so unacceptable it's unbelievable. I only do my roots, only the Grey. Now I have these black roo... read more