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25412 Crenshaw Blvd, Torrance, CA, 90505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I visited this salon for the first time today. Mari listened to what I wanted and gave me a nice cut and blow dry. Reasonable $ for what was long hair to shoulder length. I'm thinking about her recommendation for coloring the grey. I'll be back!
Business response:
Thank you for taking the time to share your experience, Donna! We'll pass your kind words along to Mari. We look forward to seeing you again soon!
I read many of the reviews here and was a little hesitant to try this place out. I went yesterday and had Patrick color my hair. He was VERY professional, this place is clean! He did the consult and we chose the best color for my hair. I got a root touch up with the extra gloss. Hair processed then I had it washed (I did not get her name), she did a thorough job and took her time. I also added on the gloss mask (can't get enough shine). They showed me to the blow dry area, did a quick blow dry (hair products and dryer... read more
Business response:
Thank you for the kind words, Cherie! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
Service was poor; I went here 3 times and all three times service was bad; the colorist was 20 min late and rude. And another time covered my entire forehead with color and kept chatting with another client, not paying attention to coloring my hair. I go to Redondo Madison Reed now and get much better service there.
Business response:
Hi Renita, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Great service from Alexus and Mary Jo, BUT CORPORATE - please fix the store check in that hasn't worked in months now. Also, Christmas music before Thanksgiving, really? Why rush things? I think the wash basin clogged drain may have been fixed. Maybe. Ok, bye.
Business response:
Hi Charrise, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words, and we’re also grateful for your feedback about our app — we take all guest input seriously as we strive to improve. We look forward to welcoming you back for another stellar visit soon! And if you’d like to share the love, feel free to bring a friend — you’ll both receive $30 off your next Hair Color Bar service. Just visit madison-reed.com/refer to get started.
CORPORATE - giving you ONE star. Check in display at the shop not working. Wash basin near the wall had a clogged drain for over SIX weeks. What are you waiting for? The place is always busy when I'm there so there's no excuse. Colorist was running 15 mins behind schedule. How does that happen? Assistant did a great job washing my hair. CORPORATE- Please do better!!! Ok, bye.
Business response:
Hi Charrise, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words, and we’re also grateful for your feedback about our app — we take all guest input seriously as we strive to improve. We look forward to welcoming you back for another stellar visit soon! And if you’d like to share the love, feel free to bring a friend — you’ll both receive $30 off your next Hair Color Bar service. Just visit madison-reed.com/refer to get started.
19th visit - had a wonderful color by Shawnee and hair washed by Mary Jo. Excellent service. CORPORATE - stars marked down because the wash basin by the wall still doesn't drain properly. The plumber sent said that he needed to order a part and would have to disassemble all wash basins to fix the clog. Please schedule this service AFTER HOURS because this location is very busy!!! Also, please do something about the playlist. More current songs are requested!!! How about just playing a playlist on Spotify? No more Frank ... read more
Business response:
Hi Charrise, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words, and we’re also grateful for your feedback about our app — we take all guest input seriously as we strive to improve. We look forward to welcoming you back for another stellar visit soon! And if you’d like to share the love, feel free to bring a friend — you’ll both receive $30 off your next Hair Color Bar service. Just visit madison-reed.com/refer to get started.
Colorist - Shawneshia was awesome. Assistant - Mary Jo was awesome. CORPORATE- washing basin by the wall the drain clogs. Second wash basin from the wall, the nozzle is broken so it can't be used. Please help this very busy shop with service!!! One star off because of this. I am a member and notice these things all the time. Please help. Ok, bye.
Business response:
Hi Charrise, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words, and we’re also grateful for your feedback about our app — we take all guest input seriously as we strive to improve. We look forward to welcoming you back for another stellar visit soon! And if you’d like to share the love, feel free to bring a friend — you’ll both receive $30 off your next Hair Color Bar service. Just visit madison-reed.com/refer to get started.
Not happy with Madison Reed at all! The total bill for my daughter's service yesterday was $ 275. The appointment took almost 5 hours (it was supposed to be 3 hours) so by the time she was finally done, I paid the bill and left without getting the 20% first time customer discount I called today and spoke to customer service they said I would only get $25 in credit towards the next service. I don't plan on bringing her back there so that does me no good. My daughter's hair looks ok but without having a receptionist there to... read more
Business response:
Hi April, we're sorry to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
the associate was very rude when I wanted to exchange the item that I bought in the morning with my 25% off , when I asked her to honor the coupon, she said I cannot give you free money that was so rude of her and I am sorry that I didn't catch her name I was there July 3rd at 4:30 pm
Business response:
Hi Shahla, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Torrance has a 3.7 star rating with 172 reviews.
Madison Reed Hair Color Bar Torrance is open now. It will close at 7:00 p.m.