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25412 Crenshaw Blvd, Torrance, CA, 90505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
wonderful service, ive had my share of finding the right person to do proper coloring... found my new place i cant honestly share anything negative thank you Soraida(known as Soso) incredible work ive never felt this way about my coloring.
Business response:
Thank you for taking the time to share your experience, Teresa! We'll pass your kind words along to Soraida. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer visit madison-reed.com/refer to get started.
Amazing experience and results! I ran into a snafu when I arrived for my appointment. The stylist that was supposed to serve me was deep into an appointment that was going to take much longer (double booked?). I asked when I should come back, and they said they would check with their manager, and then someone else ended up servicing me with not much delay overall. Phew! It was my first time with Madison Reed doing roots. I loved how the dye didn't smell like chemicals and doesn't contain a lot of ingredients that are usuall... read more
Business response:
Thank you for the kind words, Peijean! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
I'm not one to leave reviews but do appreciate those who do. With that, I felt it was time. I had my first visit to Madison Reed yesterday. Original appt was for the Long Beach location but it was auto-cancelled at 10pm Monday night. Wasn't pleased with that and almost decided MR wasn't for me. Called customer service and they were extremely helpful getting me a same day appt in Torrance. I arrived to a nice greeting and a short wait till I was in my chair. Natalie was my colorist, listened to what I wanted, made excellent... read more
Business response:
Thank you for taking the time to share your experience, C L K We'll pass your kind words along to Natalie. We look forward to seeing you again soon!
I visited this salon for the first time today. Mari listened to what I wanted and gave me a nice cut and blow dry. Reasonable $ for what was long hair to shoulder length. I'm thinking about her recommendation for coloring the grey. I'll be back!
Business response:
Thank you for taking the time to share your experience, Donna! We'll pass your kind words along to Mari. We look forward to seeing you again soon!
I read many of the reviews here and was a little hesitant to try this place out. I went yesterday and had Patrick color my hair. He was VERY professional, this place is clean! He did the consult and we chose the best color for my hair. I got a root touch up with the extra gloss. Hair processed then I had it washed (I did not get her name), she did a thorough job and took her time. I also added on the gloss mask (can't get enough shine). They showed me to the blow dry area, did a quick blow dry (hair products and dryer... read more
Business response:
Thank you for the kind words, Cherie! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
Complaint is for the company not the girls in the store. They do not tell you that your credit expires despite them charging your card. I was pregnant and didn't get to the salon in time. Customer service was terrible, hard to get a human on the phone and when I did she was very rude. I never got my money back.
Business response:
Hi Michapricot, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I like that I can get an appointment quickly since my usual hairstylist often has a lot of booked appts. and it can take a few days before I can get in. The color that I've had done the past two times, my only times here, have been as I've asked. As much as I appreciate the convenience and the hair color, I have a few suggestions regarding customer care. First off, no one is there to greet you, and you may have to wait a few minutes to be acknowledged. Secondly, my colorist came out 5 min. late after a lady who came in af... read more
Business response:
Thank you for the kind words, Marie! We always love to hear that our guests love their hair color and that you appreciated our convenient online booking system that allowed you to schedule your appointment the night before with no waiting. It's wonderful to know that our colorist took the time to understand exactly what you wanted and that the iPad color selections helped you visualize the perfect shades. We're also glad you took advantage of our variety of styling products available for clients who choose to blow dry their ... read more
Service was poor; I went here 3 times and all three times service was bad; the colorist was 20 min late and rude. And another time covered my entire forehead with color and kept chatting with another client, not paying attention to coloring my hair. I go to Redondo Madison Reed now and get much better service there.
Business response:
Hi Renita, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Great service from Alexus and Mary Jo, BUT CORPORATE - please fix the store check in that hasn't worked in months now. Also, Christmas music before Thanksgiving, really? Why rush things? I think the wash basin clogged drain may have been fixed. Maybe. Ok, bye.
Business response:
Hi Charrise, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words, and we’re also grateful for your feedback about our app — we take all guest input seriously as we strive to improve. We look forward to welcoming you back for another stellar visit soon! And if you’d like to share the love, feel free to bring a friend — you’ll both receive $30 off your next Hair Color Bar service. Just visit madison-reed.com/refer to get started.
Madison Reed Hair Color Bar Torrance has a 3.8 star rating with 188 reviews.
Madison Reed Hair Color Bar Torrance is closed now. It will open at 9:00 a.m.