Madison Reed Hair Color Bar Torrance

Keri N. 

on Yelp

10 months ago

I recently came in for my roots service and the lady only covered 1" of my roots. I usually come in when there's 1.5"-2" of growth and have never had this issue. This time however I didn't notice until I got home but she didn't cover all of my roots so I have patches of greys throughout. She seemed to be having a bad day and giving attitude to everyone. Hopefully she doesn't have these days often. 

Jennifer C. 

on Yelp

a year ago

Every time I go I seem to get a new person. The last two times I had a gal that was careless and unprofessional. She not only completely messed up my highlights but then hid from me after it was done! She had another person finish washing my hair and when I told him my hair was yellow orange, he said ok we can fix it but I had to leave!!! I was already there 2 hours! Not only did this girl mess up my highlights but she also did not do my roots well! I had many spots of areas she had missed! I want to make sure I never get he... read more

f i. 

on Yelp

a year ago

Will not come back to this location. I had stains all over my hairline, neck and face. The stylist did not bother to apply protective gel and was rough to slap the dye on. The shampooing person splashed water all over my face and lightly washed my hair. There were still so much dye after I got home. The staff just did not seem to care. 

Amia F. 

on Yelp

a year ago

I have been to this location multiple times and I thought it couldn't get any worse until the other day. I waited once again at least 10 min while a stylist was trying to talk to me and do a clients hair , and 3 people were in the back talking ( I could see them the door was open and they looked at me and didn't come out) They don't seem to have a regular receptionist so the girls that attempted to help me - the other was trying so hard to find me the product i needed (, on the floor checking drawers) ,,, had to run and s... read more

Angelica C. 

on Yelp

a year ago

The service is excellent, the girls are very friendly, the salon is clean but the result that I expected in the new color of my hair was not to my liking. I asked for a complete color change and I am left with different colors. Now I am embarrassed bring my hair down. I had no problem paying whatever price it would be if my hair had a uniform color, nor would I argue that the quality of their products is good but it was not what I expected 

Stephanie A. 

on Yelp

a year ago

The only good thing that came out of my appointment was the color. I asked for a balayage and got full highlights. There's no mirrors, so I couldn't see what was being done! Not only that, it took the colorist an hour and a half to weave them. I was at the salon for almost FOUR HOURS! Very, very disappointed! Don't think I'll be retuning to this location. 

Riza N. 

on Yelp

a year ago

This review is about my experience yesterday at your crenshaw location. It was my second time for root touch up with gloss. My appointment was at 12:45 pm and I checked out at 2:30 pm. I was only there for touch up with no blowout and no styling. My initial appointment was a breeze. I was offered a drink and I was in and out. I liked that it was convenient and gets the job done. My second time was horrible. I was assigned this girl that seemed like she was doing charity work for me. After coloring my hair, I was told to wai... read more

Omar Z. 

on Yelp

2 years ago

Do not waste your time here unless you want basic touch ups and basic work at inflated rates. My fiancée booked an appointment to get highlights and get her base bleached. (Blonde base, silver highlights) She was booked for 12pm today and when she showed up she was told "We can't do that now. Our specialist isn't available to do that until 4pm." They were well aware of what she wanted, so why waste her time asking her to come in at 12pm? My fiancée decided she would return at 4pm for the appointment for color and highlights... read more

Tara S. 

on Yelp

2 years ago

I've tried calling and texting this company about a refund but no one will respond. The Torrance staff could not figure out how to refund my item and the store manager refused to help. Their customer service is atrocious. How can I get someone to respond??