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9595 Six Pines Dr, Suite 1360, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I can't speak to the quality of their work as the staff was not helpful enough to get that far in the process. Came in with my mom to get a color match for her and it didn't appear that any of the ladies working there were interested in helping her out. Not sure how well trained they are in hair color, because as I stated, they wouldn't help us, but seemed like stylists from a Super Cuts/ Sports Clips background. Certainly wouldn't trust them to do a good balayage highlight. But again, can't really say, because they wou... read more
Business response:
We are so sorry to hear this Paula! We would love to match your mother and make it right for you! Please reach out to us via phone, email, or chat with our Color Crew M-F 6AM to 6PM or Holidays & Sa-Su 8AM to 5PM PT. 855-742-5916 We will recommend a perfect shade for your mother and schedule her to be colored at the Color Bar or, give you personalized instructions should she prefer to color at home. Again, we are so sorry about your experience. We hope to hear from you soon.
This was a very negative experience for me and my adult daughter. I was 10 minutes early to ensure I am on time. The girls at the front desk ... I don't know how to describe their behavior - I guess the best way to describe it is that they didn't talk to me, just stared at me like maybe they were sleeping with their eyes open... I said I was there to check in. Nothing. I said I have an appointment. Blank stare. I went to the restroom and came back and thought I'd wait for my stylist because I was the only one waiting and it ... read more
Business response:
Hi Susan, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I don't have an issue with Madison Reed but I went to this color bar for a color match and to sign up for the delivery kits for my roots...so got me matched the girl at the front desk said she got me signed up and it would be shipped. A week later I call to check, said my card already had 3 shipments placed on it and could not use that card (which there was no fraud or anything on my statements) so I asked the girl to replace it and she saved the card and has all my information and goes what is the color number...i thought y... read more
Business response:
We are so sorry to hear this Kathryn! Thank you so much for taking the time to bring it to our attention so that we can take the necessary steps to ensure that it does not happen in the future. Please don't hesitate to give us a call if there are any further issues with your account or billing. Again, our sincere apologies for the inconvenience. 855-742-5916
I called and booked my appointment late last week for Friday morning at 10:00 for a 2 hour light works treatment and a blow out after. Friday is my only day off work and I was so excited since I haven't had my hair done in over a year, plus I have a special event to attend later today. I showed up this morning and the first thing I noticed was the parking meter and found I had to paid $3.50/hour to park so I was already out almost $10 to cover parking while getting my hair done. Then I walk in to find that they never a... read more
Business response:
Hi Steph, we're sad to hear this about your recent experience at the Woodlands Color Bar and appreciate you taking the time to provide feedback but we are so sorry you weren't able to have your hair done for your event. We want to make this right. Send us a message here with your contact information and we'll be in touch asap. We hope to get a chance to deliver a 5-star experience in the future.
Don't trust them to do good balayage highlights. The blending was trash my hair looked good when I left the shop but when I got back home and styled it with my products and actually looked at it the color came out so patchy. The front piece came out blonde on top and dark on the bottom. Not cute. Really disappointed.
Business response:
Hi Chloe, we're so sorry to hear about your experience at the Woodlands Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Madison Reed Hair Color Bar Woodlands has a 4.1 star rating with 280 reviews.
Madison Reed Hair Color Bar Woodlands is open now. It will close at 7:00 p.m.