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Madison Reed Hair Color Bar Woodlands

4.1

About this business

Location details

9595 Six Pines Drive, Suite 1360, Woodlands, TX, 77380, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1314 reviews
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Maria Leonor P.'s profile image
Maria Leonor P. 
rating
4 months ago

I didn't received the service because my appointment was at 10:15 and I arrived 10:24., I'm very disappointed, I don't live here, I come every 2 or three months and I start the membership every time I arrive to the woodlands and I cancel it every time I come back to my country, so in this time I arrive on may 15, start the membership have my first visit to color my hair and I I was supposed to have may second and last service before returning to my country today but unfortunally I arrived 9 minutes late and my appointment... read more

Business response:

Hi Maria, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Debra L.'s profile image
Debra L. 
rating
5 months ago

These are the absolute worst highlights I have ever had. The color was way too blond and after the highlights were finished the stylist but a very blond toner over the top. When I walked out my hair looked Barbie blond and there was no evidence of highlights. 

Business response:

Hi Debra, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Fatemeh S.'s profile image
Fatemeh S. 
rating
9 months ago

My name is Soto. I've been coming to this location long time now. I mean the location in but due to management this place change far they don't train their people of the person are looking angry mean, and very rude. The only person always treat me, right. Is only person which her name is Tati. They put me within person who is just started to wash my hair. The management Name van She Just a couple of and she lift her with me with no person watching girl. She was scared. She didn't know what to do. All my clothes... read more

Business response:

Hi Fatemeh, thank you for taking the time to send us this feedback. We will be reaching out to you privately to discuss your concerns. 

Brenda M.'s profile image
Brenda M. 
rating
a year ago

I went for full color and blow out. I wanted to match my natural hair color, which is dark brown but the color they matched me with looks black! The colorist originally suggested an even darker shade but I insisted on a lighter one, and even that shade looks so dark! I didn't like it. I also paid for a blow out and the woman that did it burned my scalp like 5 times! I told her and she said, I'm sorry. But now my scalp hurts in different places! I almost told her to stop and I was going to cancel the blowout but I just went ... read more

Business response:

Hi Brenda, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Jasmin I.'s profile image
Jasmin I. 
rating
a year ago

I didn't have the best experience here. While they attended to me quickly at first, I ended up waiting for over an hour with no follow-up. Unfortunately, after my visit, my hair felt dry and brittle, and I began noticing significant hair loss. Because of this, I don't think I'll be returning or using their products again. 

Business response:

Hi Jasmin, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Diane C.'s profile image
Diane C. 
rating
a year ago

I love coloring my own hair with the Madison Reed color line. My hair always feels great after. I recently went to have my hair colored at the Woodlands location and I have mixed reviews on my experience. I loved the stylist. She was very warm, welcoming, and did a good job. I did not know after your hair is washed, they take you to a mirror and open a drawer full of brushes and blow dryers. I was confused until the lady next to me looked surprised too, and started to do her own hair. I wasn't offered the choice to blow dry ... read more

Business response:

Hi Diane, thank you for taking the time to send us this feedback. We are so sorry to hear that there was not clear communication about the blow dry service and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Gail W.'s profile image
Gail W. 
rating
a year ago

Do NOT GO HERE. I showed the colorist a picture of myself with the EXACT COLOR I wanted. Wrong. Kaitlin put ash in what was supposed to be a light golden blonde. I came out an ashy brunette. Also upon reflection, I realized that there were no beauticians licenses posted anywhere in this shop. One other thing, when coloring your hair, you are not placed before a mirror, had I been, I immediately would have KNOWN, THE COLOR WAS WRONG. I HAVE NO ACCOUNT WITH M.R., So don't bother trying to rectify your mistake. If you c... read more

Business response:

Hi Gail, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us as mentioned in your review. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Kathy V.'s profile image
Kathy V. 
rating
2 years ago

Horrible experience. I had an appointment at 5:30. At 5:20 i called the customer service to let them know I was stuck behind an accident. I held for over 20 minutes and hung up as I pulled into the parking lot. I walked in at 5:43 and waited a good 5 minutes before I was greeted. The receptionist with a very snarky attitude said "our policy doesn't let us take anyone after 10 minutes because it will put others behind." Horrible customer service. Instead she could have said we can do color but may not have time to for extras.... read more

Business response:

Hi Kathy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Fizzy A.'s profile image
Fizzy A. 
rating
2 years ago

Had an appointment at 9:00am. Drove 1.5 hours to come only to find the place closed and the store hours labeled as opening at 10:00am. I left at 9:10am and came back at 9:45am and shocked to see the place full. I asked the lady what time they open and she said 9:00am. I told her I was here at 9:00am and she said she was here 2 minutes before 9:00am. Talk about lying and gaslighting. VERY UNPROFESSIONAL! They did not accommodate not apologize. AVOID THIS PLACE!!! 

Business response:

Hi Fizzy, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Woodlands

How is Madison Reed Hair Color Bar Woodlands rated?

Madison Reed Hair Color Bar Woodlands has a 4.1 star rating with 314 reviews. 

When is Madison Reed Hair Color Bar Woodlands open?

Madison Reed Hair Color Bar Woodlands is closed now. It will open at 10:00 a.m.