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Madison Reed Hair Color Bar Woodlands

4.1

About this business

Location details

9595 Six Pines Dr, Suite 1360, The Woodlands, TX, 77380, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1290 reviews
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Jasmin I.'s profile image
Jasmin I. 
rating
10 months ago

I didn't have the best experience here. While they attended to me quickly at first, I ended up waiting for over an hour with no follow-up. Unfortunately, after my visit, my hair felt dry and brittle, and I began noticing significant hair loss. Because of this, I don't think I'll be returning or using their products again. 

Business response:

Hi Jasmin, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Diane C.'s profile image
Diane C. 
rating
a year ago

I love coloring my own hair with the Madison Reed color line. My hair always feels great after. I recently went to have my hair colored at the Woodlands location and I have mixed reviews on my experience. I loved the stylist. She was very warm, welcoming, and did a good job. I did not know after your hair is washed, they take you to a mirror and open a drawer full of brushes and blow dryers. I was confused until the lady next to me looked surprised too, and started to do her own hair. I wasn't offered the choice to blow dry ... read more

Business response:

Hi Diane, thank you for taking the time to send us this feedback. We are so sorry to hear that there was not clear communication about the blow dry service and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Gail W.'s profile image
Gail W. 
rating
a year ago

Do NOT GO HERE. I showed the colorist a picture of myself with the EXACT COLOR I wanted. Wrong. Kaitlin put ash in what was supposed to be a light golden blonde. I came out an ashy brunette. Also upon reflection, I realized that there were no beauticians licenses posted anywhere in this shop. One other thing, when coloring your hair, you are not placed before a mirror, had I been, I immediately would have KNOWN, THE COLOR WAS WRONG. I HAVE NO ACCOUNT WITH M.R., So don't bother trying to rectify your mistake. If you c... read more

Business response:

Hi Gail, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us as mentioned in your review. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Kathy V.'s profile image
Kathy V. 
rating
a year ago

Horrible experience. I had an appointment at 5:30. At 5:20 i called the customer service to let them know I was stuck behind an accident. I held for over 20 minutes and hung up as I pulled into the parking lot. I walked in at 5:43 and waited a good 5 minutes before I was greeted. The receptionist with a very snarky attitude said "our policy doesn't let us take anyone after 10 minutes because it will put others behind." Horrible customer service. Instead she could have said we can do color but may not have time to for extras.... read more

Business response:

Hi Kathy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Fizzy A.'s profile image
Fizzy A. 
rating
a year ago

Had an appointment at 9:00am. Drove 1.5 hours to come only to find the place closed and the store hours labeled as opening at 10:00am. I left at 9:10am and came back at 9:45am and shocked to see the place full. I asked the lady what time they open and she said 9:00am. I told her I was here at 9:00am and she said she was here 2 minutes before 9:00am. Talk about lying and gaslighting. VERY UNPROFESSIONAL! They did not accommodate not apologize. AVOID THIS PLACE!!! 

Business response:

Hi Fizzy, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Jing F.'s profile image
Jing F. 
rating
2 years ago

The Madison Reed woodlands location is amazing ! I booked an all over highlight session, showed the picture to them what I wanted and the colorist instantly got it and delivered ! i was very nervous first but was super happy with the result. It took them over 3 hours to do my full head because i have a lot of fine hair, there were very professional and super nice. Definitely recommend it! Price is just right. The products were nice and free of chemicals too I will be coming back for sure! If anyone need a referral f... read more

Business response:

Hi Jing, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Lisa S.'s profile image
Lisa S. 
rating
2 years ago

I made an appointment 2 weeks ago, for my 14 yr old niece to get highlights, ON her birthday. Today is the day, and she has been SO excited! Sadly, I was contacted 1 hr before her appointment, and told they could not do her hair as planned, because she wasn't at least 18. This girl is devastated! When I made the appt online, I made a note indicating her age, and I also called to confirm that resy/info was rcvd. Even with her mother present and giving permission, they refused. I asked to speak to a manager, but was told... read more

Business response:

Hi Lisa, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Please give us a call at 866-817-0814 and we can assist further. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Lulu Z.'s profile image
Lulu Z. 
rating
4 years ago

Hair coloring stylist was good but the assistant was completely useless. She let the color sits on my hair way longer than it's supposed to be. I had to ask twice for some attention. At the time,there were only three customers in the shop and the assistant was not helping any customers, simply chatting away. When she was finally done with her chatting, without walking to me, she just shouted from across the room " you can come to the back now".... Oh, to finish the experience, after I paid and chose "print my receipt", no... read more

Business response:

Hi Lulu, We are so sorry for this experience. We'd love to make this right for you. Please send us a private message with the email associated with your account and we can get you the help you need. 

Allyson F.'s profile image
Allyson F. 
rating
4 years ago

Summary: Please please please take your hair and wallet somewhere else. Madison Reed messed my hair up so badly that I almost lost a job. Dear potential Madison Reed customer: To start off with the good: I had a wonderful time conversing with my stylist (I can't remember her name but she was a lovely person) and the place was incredibly clean. My problem was not with either of those things. I went in with natural brown/reddish tinted hair and left with HORRENDOUS firetruck red hair on top and normal brown hair on the bott... read more

Business response:

Hi Allyson, we're saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to ensure you always have the best possible experience. We are glad to hear you were able to reach out and that we were able to refund that for you but we are terribly sorry that this happened. Thank you for taking the time to share your experience with us. We've shared your thoughts with our team, and you can be sure we'll incorporate your comments into the work we do t... read more

Frequently asked questions about Madison Reed Hair Color Bar Woodlands

How is Madison Reed Hair Color Bar Woodlands rated?

Madison Reed Hair Color Bar Woodlands has a 4.1 star rating with 290 reviews. 

When is Madison Reed Hair Color Bar Woodlands open?

Madison Reed Hair Color Bar Woodlands is open now. It will close at 6:00 p.m.