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Maggie McFly's | Albany
- Restaurants
- Albany, NY
About this business
Location details
Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Homemade veggie "burger" was just a big spoonful of mushy seasoned refried beans on a bun
Business response:
Good morning Jeff, We apologize you were disappointed with the dish you chose! We provide a menu with a variety of options to accommodate all guests regardless of any dietary restrictions! We hope you give us another chance and can find something you love more within our rather lengthy menu! Sincerely, The MM Team
I only got a takeout impossible burger but walking in to the restaurant to get my $18 burger, the restaurant smelled like a dirty rag. I requested sauce on the side but was just given a tiny overcooked impossible burger on a bun nothing else. Waste of $$ won't order again
Business response:
We apologize for your missing sauce in your take-out order. Please email us at contact@maggiemcflys.com so we can speak more about your takeout experience. Sincerely, The MM Team
We really like the food here....when we get it. Tonight we came with another couple...had a drink, ordered an appetizer and dinner. Appetizer and drinks came...after a reasonable wait the first dinner came out...then we waited and waited and waited only to be told that the meals that two of us ordered were not available. Eventually, the second meal arrived and the two of us whose meals were not available had to take a look at the menu again to quickly decide on another option. In the meantime, we watched as the cheese on... read more
Business response:
Good morning Deborah, We sincerely apologize for such a mess of a visit, this is not our standard way of doing business. We are so glad Samuel could provide you with the best possible service under the circumstances and that a manager could speak with you. We appreciate your understanding and patience during your visit. Sincerely, The MM Team
Havent been since before pandemic, went after shopping and worst service ever. Hostess ignored us and played with menus then 5 mins later finally acknowledged us. Sat down looked at menus then realized noone had come to help us. We waited 15 mins and noone came to our table to be our waiter. Literally all children working. We got up told the hostess that noone came we have been waiting 15 mins and she looked at us like duhhh then we walked out and went to 110 across the way. Which ended up being SO worth it. Recommend going... read more
Business response:
Hi Alex, We are extremely sorry that you were treated with such poor service the entire time you were there. It is completely unacceptable for any of our staff members to treat our guests with such poor taste. We will be reaching out to all of our team members and managers in Albany to ensure they are properly greeting and serving all guests that enter our establishment. Best, Team Maggie McFly's
Two stars for excellent service. The food not so much. My dinner mates food was cold on the inside and she sent it back. Since it would take a while for her to get it back, she decided to just munch on the appetizers we got instead. They didn't charge her for it. I got the salmon which was OK but it seemed a little mushy. Eh.
Business response:
Hello Tracey, Thank for your sharing this feedback. We are sorry for the inconvenience with the food that was cold. All of your appetizers and entrees should have been hot! We are happy to hear, however, that the service was stupendous! We hope that you will still give us another chance. Thanks, Team Maggie McFly's
Bartender seemed extremely high. Ordered two drinks. After 10 minutes we received one drink then the bartender took our order THEN made the second standard drink after looking up how to make it (cosmo). Received it 10 more minutes later. Food was eh......then couldn't get the bill. Grrrr
Maggy mcflys aka Maggy Mcdive. It's an overpriced dive bar in my opinion. I've given it 5 chances, each time I've been more and more disappointed. The last three times it seems like they have a resident barfly (dude looks like a knockoff version of Kevin Federline meets My Chemical Romances black parade) which the whole staff flocks around, things like this only happen when a person has something to give the staff . I probably won't be coming back because if I was to choose to eat at a dive it wouldn't be for high end p... read more
Business response:
Hello Daniel, We are sorry to hear that you did not have good visits recently! We will discuss the issues with customer service with our Team. Thank you for letting us know about this issue. Sincerely, Team Maggie McFly's
The food was pretty unremarkable. This menu is Way Too Big! The easiest way to have nothing spectacular on the menu is to have it buried in a huge menu full so even if anything on the menu is seasoned properly or made fresh it will be like finding a needle in a haystack. With this size of a menu it would be a miracle if anything is brought in fresh or made to order. I'm sure 99% of the stuff is frozen, not that big of a deal but part of what makes food good is the attention being paid to it and this just seems like assembl... read more
Business response:
Hello Theo, We are disappointed to know that you did not enjoy the food! While our menu selection is quite extensive, we do not operate on frozen foods. Instead, we take great pride in providing meals that are prepared with fresh, local ingredients. We are sorry that you did not enjoy your experience. Sincerely, Team Maggie McFly's
Food was bland and the waiter never refilled my drink. The place was super dirty as well.
Business response:
Hello Cora, We are very sorry that you did not have a good experience! The food should have been flavorful and your server should have been attentive to your drinks. The restaurant should be clean at all times. This will be addressed promptly! Sincerely, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Albany
How is Maggie McFly's | Albany rated?
Maggie McFly's | Albany has a 3.9 star rating with 1,905 reviews.
When is Maggie McFly's | Albany open?
Maggie McFly's | Albany is closed now. It will open at 11:00 a.m.