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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Service was good and nothing bad to say about the server or customer service but the food is horrible! I feel like I just throw my money away every time I come here. Chicken picatta was quite literally chicken Alfredo ( no capers or lemon at all!) and the jambalaya was disgusting. It was literally tomato sauce with rice and mixed meat. No seasoning just straight up tomato sauce. Brussels sprouts were burnt and bitter. This will be my last time returning here. I have wasted too much money on food that I can't even pretend to ... read more
Maggie's has self seating at the bar area. We were not acknowledged by our server for over 10 minutes. Once we were, she took our order and she never came to our table again. Shortly after we received a new server who told us our previous server was now off shift and he'd be helping us. 20 minutes later still no food and our first server is back on the floor... helping other customers. Giving 2 stars only because the second server was very pleasant. Unfortunate because I love Maggie's. I'll stick to Glastonbury.
Very disappointed with the service and food. First of all, the place brags about the draft selection and the beer options. The waiter didn't have an idea on what they had for beer and did 3 trips up and down to suggest an IPA option. Lobster bisque was decent. Tower of onion rings was disappointing - very bland, the sauces were very bland too. We ordered nachos with chicken - it was bland too. No flavor on the chicken was just boiled dry and sprinkled on top, the dish was served cold with dried up cheese and soaked up chips ... read more
Business response:
Hello Abilash, We are sorry that your server was not able to suggest some local IPA for you to try. We will make sure our Management Team addresses this issue so all of our Team Members are abreast of the draft beer selection we have! We will also let our Kitchen Manager know about the issues with the nachos and onion rings. We do not want this to happen again! All the best, Team Maggie McFy's
Food is very good but service is so bad and staff is not good and the lady so late for every thing first she took order and never show up and after we got food then it was not we ordered and she said ohh this is for different table and when we got our food no utensils and after we ask for water she never come back so we have to go in front and ask other person for water like she doesn't want to work I don't understand if she don't like her job then why working we spend $200 on food but crappy service
Ordered a Cobb salad to go and they forgot the bacon. Ugh :( otherwise okay salad, better dining in
Business response:
Hello Ashley, We are very sorry that the bacon was left out of your Cobb Salad. We will speak to our Kitchen Manager to ensure the salads are being properly prepared with all of the ingredients they should have. We hope that you will try us again soon! Best, Team Maggie McFly's
I went to Maggie McFly's and had the worst experience with not only the waiter but the food was not as I expected. I wanted to try out their special electric martini drinks and I got my drink in a whiskey glass instead of a martini glass. My order of mozzarella was burnt and my friends order never came out I don't think the waiter ever put it in. We left canceling her order and getting the mozzarella off the tap. I would never go back to the Manchester Ct.
Business response:
Hello Amanda, We are very sorry that you received your drink in the wrong glass. We will be looking into why that happened and ensure we have proper inventory as well as clear instructions for what glasses to put bar drinks into. We apologize for the burnt mozzarella and lack of customer service. Nothing about your experience is representative of the standards Maggie McFly's holds itself to. We will be having a discussion with our team about this incident and immediately work to stop this from happening again. Sincerely,... read more
The food here is amazing, however I wish I could say the same about the service. Our waitress was very kind and relatively quick considering we had a large group. However when the bill came, it was all screwed up there were things listed on the bill that we didn't even eat. The waitress had to come back at least 5 times and still did not have our correct bill. So we asked for a manager and he did not come, we even saw him looking at us hiding behind a wall. I can understand the waitress was probably new and inexperienced but... read more
Unfortunately, last minute Tuesday dinner was horrible. We been coming here a lot, and the last times have not been good. We are thinking this will be our last trip here, sad because we used to enjoy coming here for dinner, brunch at least a couple times a month. Very sad since this was one of our favorite places to go.
Business response:
Hi Wendy! I'd like to send you a gift card to thank you for sharing such an awesome review! I am thrilled to hear that you enjoy your visits with us. We aim to provide a great experience for each visit and I am so pleased to know that we have succeeded! I could not ask for better feedback and I really appreciate your ongoing support! If you could please send your last name along with your mailing address in a direct message, I can get the gift card out for you. Thank you again for taking the time to write about your experie... read more
I'd give this ZERO stars if i could. every table around me got seated AFTER and left before us. Took 15 minutes just for drinks, 20 minutes for alcoholic drinks. almost 45 minutes just to get our food ordered. an hour and a half for appetizers. by that time we took our meals to go. was given no silverware. drink got spilled and they wiped it up so shitty we had to flag down a buss boy to reclean it. no napkins were given. oh and kevin watzka from NY says SMD!!! horrible service. this place is complete garbage.
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,175 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.