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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Just had lunch here and won't be returning again. Food was lousy. A simple Mac and cheese dish was just a bowl of melted cheese with a few noodles thrown in. It was gross. Our waitress didn't bother to comp it for us. Rest of the food was bland. Service was lackluster as well. We never got any refills and it took too long to get our check. Don't bother with this place.
We regularly visit this restaurant and have always generally enjoyed it. Tonight unfortunately was not a good experience for us and probably is the reason we will not return. We got sat by a really nice hostesses In a bar booth and were not greeted after sitting for 20 minutes. The restaurant was absolutely dead and we had a server in the bar area walk by us multiple times without saying anything, going as far as to look away when we asked for help. After waiting for 20 mins with no server and no greeting we decided to just ... read more
Business response:
Hi Ned, I'm so sorry to hear that you were not able to dine with us and completely understand why you would be disappointed after not being greeted for such a long period of time. I am going to look into what happened here and make sure it is addressed immediately. Would you be able to send a direct message including the time of your visit? I want to make sure that this is handled accordingly and I would really like the opportunity to make this right with you. I sincerely apologize that you were ignored and I hope to hear fr... read more
I work in Manchester, so I typically just order food on Door Dash and it's always good. This afternoon we decided to actually go to the restaurant for lunch. When we walked in, there was no one at the hostess stand and we had to wait for a few minutes to finally be seated (it was toward the tail end of lunchtime and not very busy). Once we were seated, we waited another 5 plus minutes before our server came over to take our drink order. After waiting for another 15 minutes, we finally just got up and left without even receiv... read more
Business response:
Hi Taylor, I'm so sorry to hear that you were not able to dine with us. I understand why it would be very frustrating to not be greeted after waiting for that period of time. We would love to have you back for a better experience, if you would be willing. Please send a direct message and I can certainly arrange to make sure we provide a far superior experience.
Had a very unpleasant experience here on Friday around 10:45pm. Myself and 2 others went and from the start it wasn't an over the top engagement. Our waiter was very disengaged. Didn't seem enthusiastic, also didn't tell us about the specials they had going on at the time. We just happen to see something that said happy hour specials AFTER we ordered our food because he never gave us the menu that he had on him. The appetizer we ordered, bacon wrapped scallops, were terrible & cold & appeared undercooked (will attach picture... read more
Business response:
Hi Paige, I'm sorry to hear that you did not have a great experience. We certainly aim for a pleasant visit for each guest and I do apologize that we fell short. I am shocked to hear that all of your dishes came out cold. We make all of our dishes fresh to order so I am very surprised to hear that they were not delivered as hot and fresh as we prepared them. I do apologize and understand why you would be frustrated after an occurrence like this. As for the bacon wrapped scallips, judging by the photo you posted, it does ap... read more
I can usually find something good to say about a place even amid negative qualities. I can't really about our experience today. We arrived and ordered an appetizer and entree. The app took almost 20 minutes to get to us. It was just buffalo cauliflower. I was happy to wait as long as it was good.The sauce was not what we expected, neither was the breading. The cauliflower itself was closer to raw than cooked. It was room temperature. We ordered tacos for the entree. My tacos and the accompanying sides were closer to cold tha... read more
Business response:
Hi Gigi, I'm sorry to hear that your experience was not a good one. I do hope that you were able to let us know about the issues you encountered while you were with us so we could address them. We never want you to leave unhappy and I do apologize this was the case. If you would consider giving us another chance, please send a direct message and I can certainly arrange for a meal on us after this experience. I do not want this experience to be what you recall when you think of Maggie McFly's and I hope we get a chance to p... read more
Worst pizza I ever had, no crunch to it at all microwave pizza tasted better. Not to mention my friend found a hair in her wedge salad. Don't waste your money here!!
Business response:
Hi Jane, I'm so sorry to hear that your visit was not a great one. We certainly strive for a perfect visit every time and I do apologize that we fell short this time. I am going to speak with our team about your experience and I do hope that you were able to let us know about the issues you encountered while you were at the location so we could rectify it with you. If not, if you would not mind sending a direct message with a few more details about your visit so I can look into what happened here. We would really appreciate... read more
The food is overpriced for the quality. Do not get a BLT unless you like it soaked in mayonnaise. The Shepard's pie was just a bowl of gravy and strange stringy things. Some of the other food was fine, but not worth the price. The menu was extensive so maybe there were better things out there.
The food is ok but very overpriced. Not worth it when you can get the same food at other area restaurants.
Business response:
Hi Michael, I'm sorry to hear that you feel that way. We are a scratch kitchen and prepare all of our menu items in house while also utilizing fresh, locally sourced ingredients. We try to fairly price our menu based on the generous portions provided and local ingredients that we purchase from small business owners. I hope this gives some insight to how we configure our prices! We also have a lunch menu which has great value, along with our bar bites and happy hour menus at the bar for more cost effective options.
Very disappointed watch other parties come in and get sat before us while we tried to keep 2 small kids behaved. Hosts have one job, take a name and seat in order.
Business response:
Hi Daria, I do apologize if it was not made clear, but we do have a priority seating option where guests can call ahead and put their name on the list. We also seat based on the table accommodation and what the servers can handle at the time. I hope this clears things up a bit!
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,574 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.