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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Worst pizza I ever had, no crunch to it at all microwave pizza tasted better. Not to mention my friend found a hair in her wedge salad. Don't waste your money here!!
Business response:
Hi Jane, I'm so sorry to hear that your visit was not a great one. We certainly strive for a perfect visit every time and I do apologize that we fell short this time. I am going to speak with our team about your experience and I do hope that you were able to let us know about the issues you encountered while you were at the location so we could rectify it with you. If not, if you would not mind sending a direct message with a few more details about your visit so I can look into what happened here. We would really appreciate... read more
The food is ok but very overpriced. Not worth it when you can get the same food at other area restaurants.
Business response:
Hi Michael, I'm sorry to hear that you feel that way. We are a scratch kitchen and prepare all of our menu items in house while also utilizing fresh, locally sourced ingredients. We try to fairly price our menu based on the generous portions provided and local ingredients that we purchase from small business owners. I hope this gives some insight to how we configure our prices! We also have a lunch menu which has great value, along with our bar bites and happy hour menus at the bar for more cost effective options.
Very disappointed watch other parties come in and get sat before us while we tried to keep 2 small kids behaved. Hosts have one job, take a name and seat in order.
Business response:
Hi Daria, I do apologize if it was not made clear, but we do have a priority seating option where guests can call ahead and put their name on the list. We also seat based on the table accommodation and what the servers can handle at the time. I hope this clears things up a bit!
Decided to dine here this evening with my two sons. Let me preface my review by saying we have been to the Glastonbury restaurant many times and have loved it there so we naturally assumed this one would be just as good. I am so disappointed that this place was as horrible as it was. When we first got there and went to the podium to be seated, there were four people behind the podium and I t took them about 3 to 4 minutes just to figure out where to sit us. I instantly had a bad feeling about this place. Once we were se... read more
Business response:
Hi Rosanna, I apologize that we did not deliver an enjoyable visit for you. Please rest assure that I will be speaking with our staff about your visit to make sure we are learning from this experience. We appreciate your feedback and will work to improve the issues you encountered.
I was super disappointed with my recent visit to Maggie's. My husband and I live in Massachusetts and make the drive to go to Maggie's when we go out because we loved their local appreciation and the food was always so good. This morning (a Monday) we called and asked if they did breakfast, and we were told yes. So we drove the 45 minutes plus to get there and was then told that they only do breakfast on Sundays. The waitress said "maybe they thought you said lunch." As her means of making it right. There were no remedial ac... read more
Business response:
Hi Angie, I do apologize for this miscommunication. While we do brunch on Sunday mornings, we do not have it on any other day. I am sorry that we let you down and I will speak with our staff about giving out accurate information or asking for clarification before answering a question. I do understand why this would be very frustrating after making such a long trip and I will address this with our team to make sure that it does not happen again.
So upsetting went out for my friends birthday. food was questioned for an allergy after it was made. Took forever to get food and then longer to repick and make a new meal after waiting 2 hours. Waiter was very awkward with any request and was very unhelpful with needs for the table. Should have went somewhere else to celebrate. Forgot meals, messed up orders, and very unwelcoming.
So I don't know what's going on in the kitchen, but there are a lot of issues tonight. I ordered a medium burger, it came out completely well done. My friend ordered a naughty nurse, and they came out with a completely different drink stating "it's the fancy name for it". Another friend ordered from the bar bites menu, and they ended up getting the full version. All this on top of a 45 minute wait for food. I rarely do reviews because I get it, things happen. But for this many things to go wrong on a night that doesn't seem ... read more
Business response:
Hi Kan, I apologize that your visit was riddled with so many issues. I completely understand why you would be upset after a visit like you described. I will be speaking with our staff about the issues you encountered so we can make sure that we are learning from our mistakes. If you would please send a direct message, I would like the opportunity to make up for your visit. I hope to hear from you soon.
Sooo disappointed Hamburg was dry as a bone when asked for medium. Ladies room smelled like urine and seat in the handicapped stall was only connected by one screw! Last time I'll go to this place
Business response:
Hi Linda, Thank you for letting us know about the restroom. We will get that fixed asap. I apologize that your burger was cooked incorrectly. Were you able to speak with a manager so we could have made you a new one? We would never purposely provide you with a meal that did not meet your specifications and it would have been our pleasure to fix this issue for you. If you would not mind sending me a direct message, I would like the opportunity to discuss this with you further.
DO NOT USE GRUB HUB OR ANY OTHER DELIVERY SERVICE WITH Maggie MCFLYS. Three times I ordered delivery from Grub hub with them. Three times they got it wrong. Her is the catch. The restaurant( Maggie) is supposed to make sure the grub hub driver gets what he is supposed to pick up. The driver really does not know whats in the bag unless they take everything out and counts it. Does not happen. It is the responsibility of the restaurant to GIVE the driver the correct order and the driver MUST deliver it in a reasonable time. ... read more
Business response:
Hi Robert, I apologize that you have not had good experiences with ordering from us through Grubhub. I do not think the situation that you described is acceptable. I was not made aware of this situation prior to this review and it is incorrect to assume that I do not care about my guests. I very much care about how my guests are treated but if I am not made aware, how could I address it? I am not sure who you spoke with that told you Grubhub does not send out another driver if something is forgotten or incorrect, but this h... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,175 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.