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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Ordered a Cobb salad to go and they forgot the bacon. Ugh :( otherwise okay salad, better dining in
Business response:
Hello Ashley, We are very sorry that the bacon was left out of your Cobb Salad. We will speak to our Kitchen Manager to ensure the salads are being properly prepared with all of the ingredients they should have. We hope that you will try us again soon! Best, Team Maggie McFly's
I went to Maggie McFly's and had the worst experience with not only the waiter but the food was not as I expected. I wanted to try out their special electric martini drinks and I got my drink in a whiskey glass instead of a martini glass. My order of mozzarella was burnt and my friends order never came out I don't think the waiter ever put it in. We left canceling her order and getting the mozzarella off the tap. I would never go back to the Manchester Ct.
Business response:
Hello Amanda, We are very sorry that you received your drink in the wrong glass. We will be looking into why that happened and ensure we have proper inventory as well as clear instructions for what glasses to put bar drinks into. We apologize for the burnt mozzarella and lack of customer service. Nothing about your experience is representative of the standards Maggie McFly's holds itself to. We will be having a discussion with our team about this incident and immediately work to stop this from happening again. Sincerely,... read more
The food here is amazing, however I wish I could say the same about the service. Our waitress was very kind and relatively quick considering we had a large group. However when the bill came, it was all screwed up there were things listed on the bill that we didn't even eat. The waitress had to come back at least 5 times and still did not have our correct bill. So we asked for a manager and he did not come, we even saw him looking at us hiding behind a wall. I can understand the waitress was probably new and inexperienced but... read more
Unfortunately, last minute Tuesday dinner was horrible. We been coming here a lot, and the last times have not been good. We are thinking this will be our last trip here, sad because we used to enjoy coming here for dinner, brunch at least a couple times a month. Very sad since this was one of our favorite places to go.
Business response:
Hi Wendy! I'd like to send you a gift card to thank you for sharing such an awesome review! I am thrilled to hear that you enjoy your visits with us. We aim to provide a great experience for each visit and I am so pleased to know that we have succeeded! I could not ask for better feedback and I really appreciate your ongoing support! If you could please send your last name along with your mailing address in a direct message, I can get the gift card out for you. Thank you again for taking the time to write about your experie... read more
I'd give this ZERO stars if i could. every table around me got seated AFTER and left before us. Took 15 minutes just for drinks, 20 minutes for alcoholic drinks. almost 45 minutes just to get our food ordered. an hour and a half for appetizers. by that time we took our meals to go. was given no silverware. drink got spilled and they wiped it up so shitty we had to flag down a buss boy to reclean it. no napkins were given. oh and kevin watzka from NY says SMD!!! horrible service. this place is complete garbage.
Not Magie McFly's fault but we did not get what we ordered and the driver pretty much told us too bad. Called Grub Hub and they said there's nothing they can do but we got charged. Won't use them again.
Business response:
Hello Marcia, We would like to apologize for the issues you experienced using Grub Hub to order food from Maggie McFly's. We are sorry that you did not receive the proper order! We hope this incident will not discourage you from continuing to order from Maggie McFly's. Please know we also employ other delivery services such as Door Dash and Dine in CT if you would like to try them. Furthermore, Maggie McFly's has an online ordering system where you can place the order and pick it up. As always, you can also call the store... read more
We arrived at around 820ish and our server did not mention that both the bar and kitchen were closing at 930. When she finally came around to take our orders she was swearing and speaking to other tables, ultimately forgot to ask what we wanted. She ended up leaving for so long we tried to order with other servers to which they said they're assigned tables but they would call her back over. When she finally came back we tried to order drinks and she told us that the bar was closing so we couldn't order drinks, she said she'd... read more
Business response:
Hello N D, We are very sorry that you had a poor customer service experience in our Manchester location. Unfortunately, due to the recent Executive Orders, we are required to close by 10:00pm and have all of the customers out of the restaurant by then. As a result, we must have our last call around 9:30pm. However, our Team Members should have definitely given you the heads up when the appropriate time came around. We will be reaching out to our Management Team in Manchester regarding this incidence of poor customer servi... read more
I placed an online order for Maggie's in Manchester last night, went at the designated time for curbside pick up. When we get there, a man comes out, looks at the receipt and calls the name of the order, to which we respond. We received the bag, but it didn't have all of our food in it. We looked at the receipt and everything on it was correct, but written there in sharpie was "2 Bags!", and we only received one. When we call again, we have to wait 5-10 minutes before being told that the other bag was given to the car in fro... read more
My boyfriend and I have eaten here many times before. But lately the food quality and the service have gone downhill. Tonight I had a long day at work and didn't want to cook so we decided to order Maggies. I understood the longer than usual delivery time, given the current climate of things right now. But this order was a disaster. My boyfriend has a gluten allergy and ordered the California Turkey burger with their gluten free bun, I got chicken picatta and we also got the gluten free chicken blasts. 1.) My boyfriends or... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,574 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.