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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Not Magie McFly's fault but we did not get what we ordered and the driver pretty much told us too bad. Called Grub Hub and they said there's nothing they can do but we got charged. Won't use them again.
Business response:
Hello Marcia, We would like to apologize for the issues you experienced using Grub Hub to order food from Maggie McFly's. We are sorry that you did not receive the proper order! We hope this incident will not discourage you from continuing to order from Maggie McFly's. Please know we also employ other delivery services such as Door Dash and Dine in CT if you would like to try them. Furthermore, Maggie McFly's has an online ordering system where you can place the order and pick it up. As always, you can also call the store... read more
We arrived at around 820ish and our server did not mention that both the bar and kitchen were closing at 930. When she finally came around to take our orders she was swearing and speaking to other tables, ultimately forgot to ask what we wanted. She ended up leaving for so long we tried to order with other servers to which they said they're assigned tables but they would call her back over. When she finally came back we tried to order drinks and she told us that the bar was closing so we couldn't order drinks, she said she'd... read more
Business response:
Hello N D, We are very sorry that you had a poor customer service experience in our Manchester location. Unfortunately, due to the recent Executive Orders, we are required to close by 10:00pm and have all of the customers out of the restaurant by then. As a result, we must have our last call around 9:30pm. However, our Team Members should have definitely given you the heads up when the appropriate time came around. We will be reaching out to our Management Team in Manchester regarding this incidence of poor customer servi... read more
I placed an online order for Maggie's in Manchester last night, went at the designated time for curbside pick up. When we get there, a man comes out, looks at the receipt and calls the name of the order, to which we respond. We received the bag, but it didn't have all of our food in it. We looked at the receipt and everything on it was correct, but written there in sharpie was "2 Bags!", and we only received one. When we call again, we have to wait 5-10 minutes before being told that the other bag was given to the car in fro... read more
My boyfriend and I have eaten here many times before. But lately the food quality and the service have gone downhill. Tonight I had a long day at work and didn't want to cook so we decided to order Maggies. I understood the longer than usual delivery time, given the current climate of things right now. But this order was a disaster. My boyfriend has a gluten allergy and ordered the California Turkey burger with their gluten free bun, I got chicken picatta and we also got the gluten free chicken blasts. 1.) My boyfriends or... read more
Just had lunch here and won't be returning again. Food was lousy. A simple Mac and cheese dish was just a bowl of melted cheese with a few noodles thrown in. It was gross. Our waitress didn't bother to comp it for us. Rest of the food was bland. Service was lackluster as well. We never got any refills and it took too long to get our check. Don't bother with this place.
We regularly visit this restaurant and have always generally enjoyed it. Tonight unfortunately was not a good experience for us and probably is the reason we will not return. We got sat by a really nice hostesses In a bar booth and were not greeted after sitting for 20 minutes. The restaurant was absolutely dead and we had a server in the bar area walk by us multiple times without saying anything, going as far as to look away when we asked for help. After waiting for 20 mins with no server and no greeting we decided to just ... read more
Business response:
Hi Ned, I'm so sorry to hear that you were not able to dine with us and completely understand why you would be disappointed after not being greeted for such a long period of time. I am going to look into what happened here and make sure it is addressed immediately. Would you be able to send a direct message including the time of your visit? I want to make sure that this is handled accordingly and I would really like the opportunity to make this right with you. I sincerely apologize that you were ignored and I hope to hear fr... read more
I work in Manchester, so I typically just order food on Door Dash and it's always good. This afternoon we decided to actually go to the restaurant for lunch. When we walked in, there was no one at the hostess stand and we had to wait for a few minutes to finally be seated (it was toward the tail end of lunchtime and not very busy). Once we were seated, we waited another 5 plus minutes before our server came over to take our drink order. After waiting for another 15 minutes, we finally just got up and left without even receiv... read more
Business response:
Hi Taylor, I'm so sorry to hear that you were not able to dine with us. I understand why it would be very frustrating to not be greeted after waiting for that period of time. We would love to have you back for a better experience, if you would be willing. Please send a direct message and I can certainly arrange to make sure we provide a far superior experience.
Had a very unpleasant experience here on Friday around 10:45pm. Myself and 2 others went and from the start it wasn't an over the top engagement. Our waiter was very disengaged. Didn't seem enthusiastic, also didn't tell us about the specials they had going on at the time. We just happen to see something that said happy hour specials AFTER we ordered our food because he never gave us the menu that he had on him. The appetizer we ordered, bacon wrapped scallops, were terrible & cold & appeared undercooked (will attach picture... read more
Business response:
Hi Paige, I'm sorry to hear that you did not have a great experience. We certainly aim for a pleasant visit for each guest and I do apologize that we fell short. I am shocked to hear that all of your dishes came out cold. We make all of our dishes fresh to order so I am very surprised to hear that they were not delivered as hot and fresh as we prepared them. I do apologize and understand why you would be frustrated after an occurrence like this. As for the bacon wrapped scallips, judging by the photo you posted, it does ap... read more
I can usually find something good to say about a place even amid negative qualities. I can't really about our experience today. We arrived and ordered an appetizer and entree. The app took almost 20 minutes to get to us. It was just buffalo cauliflower. I was happy to wait as long as it was good.The sauce was not what we expected, neither was the breading. The cauliflower itself was closer to raw than cooked. It was room temperature. We ordered tacos for the entree. My tacos and the accompanying sides were closer to cold tha... read more
Business response:
Hi Gigi, I'm sorry to hear that your experience was not a good one. I do hope that you were able to let us know about the issues you encountered while you were with us so we could address them. We never want you to leave unhappy and I do apologize this was the case. If you would consider giving us another chance, please send a direct message and I can certainly arrange for a meal on us after this experience. I do not want this experience to be what you recall when you think of Maggie McFly's and I hope we get a chance to p... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,175 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.