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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Fixed truck in a timely e Manner Satisfied with service and service rep. Need more senior discounts on high charges
Business response:
We appreciate your feedback regarding pricing and discount options. That is a valuable perspective, and we will be sure to pass it along. We always look for ways to provide the best value to our customers, and hearing directly from you helps us continue to improve. Thank you for choosing Mall of Georgia Ford, and we look forward to serving you again!
Very good communication! I was Visiting from out of town and was able to get my truck in right away and got me back on the road
Business response:
Thanks for sharing your experience with us! We are so glad we could get you taken care of quickly, especially while you were visiting from out of town. Getting you back on the road safely and efficiently is exactly what we strive for, and it is wonderful to hear that our communication made the process smooth for you. We hope to see you again at Mall of Georgia Ford whenever you are in the area!
A thorough, affordable, expeditious experience I had A thorough, affordable, expeditious experience when I had my truck serviced
Business response:
Thank you for your review! We are genuinely pleased to hear that your truck service experience was thorough, affordable, and efficient. Those are exactly the qualities we strive to deliver to every customer who walks through our doors.
Love this dealership! They always take great care of all our vehicles! Wouldn’t take them anywhere else!
Business response:
Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Quality, care, concern, discovery, communication, plan of action, communication, implementation, review , verify expectations have been fulfilled and offer willingness to resolve any assistance with challenges on the future
Business response:
We sincerely value the time you took to share such a thoughtful and detailed reflection of your experience with us. It is truly meaningful to hear that the entire process, from discovery and communication through to implementation and follow-through, met your expectations. That kind of end-to-end care is exactly what we strive to provide every customer.
Best dealership experience of my life I received the best customer care, prompt and informative communication while I waited, and when they needed to keep my vehicle he got me a loaner car with zero hassle. Follow up was put of this world. Smooth from start to finish. Plus, I called at the last minute and he got me in with in the hour. Crazy good experience!
Business response:
Thank you, Rosie! We're thrilled to hear your experience was seamless from start to finish. Prompt communication, a hassle-free loaner, and attentive follow-up are exactly what we strive for. We look forward to serving you again at Mall of Georgia Ford!
The communication during my vehicle’s lengthy repair process was outstanding. Although I will probably never purchase another Ford vehicle (it has nothing to do with the service that was provided) the service department corrected and repaired every issue that my Ford Platinum had.
Business response:
Thank you, Bryan! We're glad our team's communication and service met your expectations and resolved every issue with your vehicle. Wishing you all the best on the road ahead!
My appointment went real smooth and Ralphie made it easy, it took about an hour to do the recall on my truck, extremely pleased
Business response:
We are delighted to hear that your appointment went so smoothly! It is always wonderful to know that our team was able to make the recall process as easy and efficient as possible for you. An hour turnaround is something we take pride in, and we are so glad the experience met your expectations.
They did the work on time and no issues. Brian keep us informed about the process until it was done.
Business response:
Thank you for the kind words! We're glad your service was completed on time and without any issues. It's great to hear that Brian kept you well-informed throughout the process — we'll be sure to pass along your compliments. We look forward to serving you again!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 14,724 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.