This profile has been claimed by the business owner or representative.
Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I had a great experience at this dealership. Everyone was kind and super helpful while I needed maintenance done on my car urgently. I will be back in the future. Thank you!
Business response:
Thank you for your kind words! We're so happy to hear that your experience with us was positive, especially when you needed urgent maintenance on your car. Our team works hard to ensure our customers are taken care of, and it's great to know you felt supported throughout the process. We look forward to welcoming you back in the future!
Job completed in reasonable time withou delays. Kept in contact as needed. We've used them before, we'll be back.
Business response:
Thank you for your continued trust in us! We're glad to hear the job was completed on time and that communication was smooth. Looking forward to seeing you again!
I liked their Customer Service follow up from Billy Heilein. Also liked the conveniece of their pick up service too. They were interested in my feedback.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with Billy's follow-up and our pickup service. We appreciate you taking the time to share your thoughts!
They always take care of my truck, oil changes with tire rotations and if there are any issues they explain it to me in detail. Professional and friendly
Business response:
Thank you for your kind words! It’s wonderful to hear that our team consistently takes great care of your truck and provides detailed explanations whenever something comes up. We know how important it is to feel confident in the service you receive, and it means a lot that you’ve found our team to be both professional and friendly. We appreciate your continued trust and look forward to helping you keep your truck in great shape!
Always easy to make an appt and people are always nice from start to finish
Business response:
Thank you for the kind words! We’re happy to hear that scheduling is easy and that you’ve had great experiences with our team from start to finish.
Service writer listened to what I had to say and thoughtfully came up with an approach to the problem. And the problem was fixed.
Business response:
Thank you for sharing your experience! We're happy to hear that the service writer took the time to listen and provide a thoughtful solution. It's great to know that the problem was resolved to your satisfaction!
Windshield sprayer no longer works after the reservoir was replaced. Answer button in the steering wheel stopped working also.
Business response:
Thank you for sharing your concerns. We understand how frustrating it can be to experience these issues following a service visit. To ensure your concerns are reviewed properly and handled with care, we encourage you to reach out directly to Scott Tackabury at Stackabury@vtaig.com. He’ll be best equipped to look into this further. Your feedback is valuable, and we want to ensure your experience is addressed thoroughly.
Bryan Nguyen was my sales representative at Mall of GA Ford and did a tremendous job in assisting me to acquire my vehicle. His professionalism, customer service, and courtesy was above and beyond. My overall experience, as a whole was awesome and off the charts. I appreciate all and I LOVE MY NEW TRUCK…!!!
Business response:
Thank you for the fantastic feedback! We're so glad to hear that Bryan provided exceptional service and that your experience at Mall of GA Ford was awesome. Enjoy your new truck, and we appreciate you choosing us for your purchase!
Marvin was so much help. Very courteous and helpful. I will definitely be coming back
Business response:
Thank you for your feedback! We're glad to hear that Marvin was able to assist you and provide excellent service. We look forward to welcoming you back!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,453 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.