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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I could only give a 5, but honestly how I really feel, a 10+ for MANY reasons. Every time my vehicle needs servicing they are spot on, from the service advisor Stephanie and Melvin who made sure this last service was completed in just a couple of days (picked me up with an Uber when the work was finished), to Marilyn in customer service following up afterward making sure everything was good. A previous time, overhauling a transmission, not including the multiple testing, replacing two cameras front and rear, all in just two ... read more
Business response:
Thank you so much for taking the time to share such a thoughtful and enthusiastic review! It truly means a lot to hear that your experiences with our service team have consistently exceeded expectations. We’re thrilled to know that Stephanie, Melvin, and Marilyn made a strong impression with their attentive care, timely communication, and follow-up. It’s great to hear that the coordination—from arranging an Uber to ensuring everything was in top shape—made your recent visit smooth and stress-free. Your shoutout to the entire... read more
My sales agent, Allen’s Thomas, was excellent! He was very responsive to my questions and concerns. It took great care of me as a customer.
Business response:
Thank you for sharing your experience! It’s great to hear that Allen provided such excellent support throughout your car-buying process. Being responsive and attentive to questions and concerns makes all the difference, and it’s clear he took great care in ensuring you felt supported every step of the way. We’ll be sure to pass along your kind words to him!
Ashlynn is the reason we bought from this dealership. She went above and beyond for us.
Business response:
Thank you for sharing this! It's fantastic to hear that Ashlynn made such a strong impression and played such a key role in your decision to purchase from the dealership. Going above and beyond is what we strive for, and it’s clear she delivered that experience for you. We’ll definitely pass along your kind words to her—she’ll be thrilled to know her efforts made a difference!
The dealership was unbelievably incredible. Patrick treated me like family and the team did everything they could to help me out to make sure that I was happy thank you mall of Georgia Ford family
Business response:
Thank you so much for the wonderful feedback! It’s fantastic to hear that your experience at Mall of Georgia Ford was such a positive one. Patrick’s commitment to making you feel like family and ensuring you were well taken care of truly reflects the kind of care we strive to provide. We're so glad the team came together to make sure you left happy—thank you for being part of the Mall of Georgia Ford family!
It was a good experience and the service was great and they did a great job
Business response:
Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you received great service. It’s always our goal to provide a positive, efficient, and friendly experience, and it’s wonderful to know that came through during your visit. We appreciate you choosing us and look forward to serving you again in the future!
Scott, the service manager and Josh the service advisor always take great care of me and are very honest.! Couldn’t be happier with a service department. 5 stars for sure!
Business response:
Thank you so much for the wonderful feedback! We're thrilled to hear that Scott and Josh consistently take great care of you and provide you with honest, top-notch service. It's always our goal to ensure every customer has a positive experience, and we're so glad to know that we’ve achieved that with you. Your 5-star rating means a lot to us, and we’ll be sure to pass along your kind words to Scott and Josh. We look forward to continuing to serve you in the future!
Mike helps a lot and he is always friendly the waiting area is always clean and have coffee and water
Business response:
Thank you for your kind feedback! We're so glad to hear that Mike has been helpful and friendly during your visits. It’s great to know that you also appreciate the clean and comfortable waiting area with coffee and water, we want every aspect of your visit to be as enjoyable as possible. We look forward to continuing to serve you and appreciate your positive comments!
Smart and polite He understood the mind of customer and tried to do more for customer.
Business response:
Thank you for sharing your feedback! We’re so glad to hear that our team member was able to understand your needs and provide you with the thoughtful, helpful service you deserve. It’s always our goal to go above and beyond for our customers, and we’re happy to know that this made a positive impact on your experience. If there’s anything else we can do for you, don’t hesitate to reach out. We're here to help!
Great job, quick service,very friendly people,always will recommend Mall of Ga ford. Thanks for everything!!!!!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team at Mall of Georgia Ford. It’s wonderful to know that our service was quick, friendly, and met your expectations. Your recommendation means a lot to us! If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,453 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.