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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I was rushed through to buy the Maverick, but my truck order was lost. The finance guy was great though.
I brought my new car in because the lane assist wasn’t working. The service s department told me “this is how it works”. I checked with other bronco owners who confirmed this is not the case. I am waiting for another dealer to fix it.
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Horrible Horrible Customer Service! ! Had vehicle for 3 weeks and would not call back after leaving numerous voicemails. Finally got ahold of Service Advisor after 2 weeks of no contact. He promised to call me back that afternoon… didn’t call back
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
They beat the estimated time quoted Still not happy a transmissions has fatal failure at 115k with all service up to date
Business response:
We take pride in providing excellent customer service and delivering quality products, so your feedback is very valuable to us. It's always great to hear when we've made a positive impact on our customers. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future!
This place has shady dealings. I received a recall notice from Ford called my local dealership to schedule execution of the recall and was told that I had to pay for the diagnostic service in order to have the recall executed. When I called Tyler to further inquire as to how the diagnostic test was necessary. I was told that my vehicle was over the maximum amount of mileage allowed for the recall (not a real thing). What kind of dealership doesn’t want to service its customers? I reached out to four Corp. and was instructed ... read more
The check engine light is continuously coming on my new Ford truck signaling a problem with the evaporative fuel system. Instead of fixing the issue they reset the light and told me there is not a problem. This light has come on at least 6 more times in the following month. If there is no issue with the truck then maybe there is an issue with the sensor?
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.
they are not serious. . They deny obvious problems so as not to cover the warranty.
Business response:
We're disappointed to hear about you experience during your visit. We would be happy to address your concerns directly. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.
I have brought my 2022 Mach E in 3 times to have the charge port replaced or fixed. It is still not fixed and no word as to when or how it will be replaced. This needs to get resolved asap. Ridiculous to have an electric vehicle that does not indicate that it is charging. I purchased 2 2022 Mach E’s from Mall of Georgia at full MSRP plus an outrageous dealer markup for both. Please help me get this problem resolved before it becomes a bigger issue with lemon law.
Business response:
Thank you for the positive review!
Mechanic left his drinking cup in the cup holder with water still in it. The body shop also left a smear of some type of glue on the grab handle of the passenger seat.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,411 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.