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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Terrible communication and accountability. I will not allow Mall of Georgia ford to work on my truck again.
Had the worst experience ever. service tried to sell me a motor for $9,000.even though I had factory warranty and I purchased a life time warranty.then the service representative told me to take my truck somewhere else.
I took my 3 yr old car in - 31,000 miles with transmission/shifting concerns, . I requested the software to be checked. Someone drove it, said everything was fine but they never checked the software and it still shifts rough. Common problem with the model.
Made appointment to bring car in to check antifreeze leak. Kept up with location on my ford app. Car did not move until 3rd day, when I received call telling me they couldn’t find the leak?! Carried it to another ford dealership and they called me within 2 hours to let me know where the leak was coming from. Not sure why I had to make appointment if they are not going to work on until 2 days after appointment.
Lack of communication. No knowledge on the vehicle that was sold to me. After dealing with this dealership and another dealership, MOG Ford lacks greatly in common sense. Will not be purchasing another vehicle from this dealership or ever service a vehicle with them either.
Went in with no check engine light and when I got the car back I had one, when I called to ask about it I was told to go to autozone to get the code read. Turns out the forgot to plug the Mass air flow sensor in, not sure why it would be unglued for an oil change.
Costumer services was unprofessional, I have appointment at 9 am for oil change and they finish at 11.30 They messed up the lug nuts and they asked me to pay for.
I took my car in for a complete oil change and this is the second time the check sheet said they checked my tire pressure and I have photo evidence that they didn’t. I had 3 over inflated tires and one under inflated tire and I was hoping they would all be adjusted to 32. They were the same after the service. It made me wonder what else was checked that wasn’t performed.
They have done us so wrong for so long keeping my work truck for four months that they have basically put us out of business and bankrupted this both my wife and I have had to file bankruptcy because of this egregious error on the part of the entire staff of mall of Georgia, Ford, and Ford itself we’ve never been reimbursed for the rental car even though they had our vehicle for four months The whole thing is ridiculous. It took me three months to get what would be considered a supervisor on the phone and I’m still stuck hol... read more
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,411 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.