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Mall of Georgia Ford Body Shop
- Body Shops
- Buford, GA
About this business
Location details
4677 Thompson Mill Road, Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Advised two separate times vehicle would be available and was not ready either time. Had to cancel vacation plans one time and the other drive two plus hours only to get there and find my car was not repaired. Also never received paperwork confirming recall was repaired 1 Star : Customer Service 4.5 Star : Returned Clean
0.5 Star : Likely to Recommend 2 Star : Repair Quality 0.5 Star : Customer Service 1.5 Star : Returned Clean
0 Star : My Experience It too I’ve one month to complete the repair. My car wasn’t ready the day I was told it would be. That was on April 26 and I waited about fourth minutes. When I came back on the 29th, it took about twenty minutes to get it cleaned up. Now the AC takes longer to blow cold air and there seems to be a short in the automatic headlights.
0 Star : My Experience
0.5 Star : Likely to Recommend Dealership and Service Center absolutely. I would tell anybody to run from the Body Shop. 0.5 Star : Repair Quality The Body Shop was awful. The Service Center was awesome. 0.5 Star : Customer Service Again the body shop was awful. The Service Center was awesome. 0.5 Star : Returned Clean
0 Star : My Experience Staff was very polite and professional. Our car was repaired wonderfully. We are very happy with the quality of the repair. Our problem was with the communication. When dropped our cat off on Monday we were told someone would contact us in Tuesday and then again on Wednesday when our car was ready. All communication was initiated by us. On Wednesday after we reached out to Ford we were told that the insurance adjuster was there to ok some additional repairs. We were not told what those repairs were but... read more
0 Star : My Experience
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service Did not resolve problems and terrible communication 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality Would have been higher if someone did not steal my phone charger wire out my car! 2.5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Mall of Georgia Ford Body Shop
How is Mall of Georgia Ford Body Shop rated?
Mall of Georgia Ford Body Shop has a 4.7 star rating with 2,130 reviews.
When is Mall of Georgia Ford Body Shop open?
Mall of Georgia Ford Body Shop is closed now. It will open on Monday at 8:00 a.m.